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Importing Images

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14 years 3 months ago #55253 by kizza2
Importing Images was created by kizza2
I am trying to import photos to products without success. I have uploaded all my photos via ftp and ensured all files and folders are writable. I have attached a screenshot of the message i keep getting and the info i am entering. Thnaks

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14 years 3 months ago #55310 by nicolas
Replied by nicolas on topic Re: Importing Images
Please make sure that you didn't upload the images in the same folder than the folder you set in the "upload folder path" option of the configuration of HikaShop.

Also, turning off the FTP layer of joomla in the configuration of joomla might help.

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14 years 3 months ago #55352 by kizza2
Replied by kizza2 on topic Re: Importing Images
The upload folder path in Hikashop is media/com_hikashop/upload/ which is different to where i have placed my images (/root/htdocs/photos/dubbovgrafton2). My ftp setting is also set to No. Thanks

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14 years 3 months ago #55437 by kizza2
Replied by kizza2 on topic Re: Importing Images
Just so you know I am using filezilla to upload my images because I have so many.

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14 years 3 months ago #55514 by nicolas
Replied by nicolas on topic Re: Importing Images
Then try to change the permissions of that /root/htdocs/photos/dubbovgrafton2 folder to 777. That should hopefully avoid the problem.

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14 years 3 months ago #55538 by kizza2
Replied by kizza2 on topic Re: Importing Images
I have the permissions of that folder also set to 777 and its still not working?

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14 years 3 months ago #55541 by nicolas
Replied by nicolas on topic Re: Importing Images
There is still a problem with that folder. If joomla says it can't write in it, then it means that there is a permission issue on the folder. There is no other reasons I can think of.

Let's go around the problem and change the line:
if(!$fileClass->checkFolder($uploadFolder)){

to:
if($delete && !$fileClass->checkFolder($uploadFolder)){

in the file administrator/components/com_hikashop/helpers/import.php

That should avoid the problem.

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14 years 3 months ago #55545 by kizza2
Replied by kizza2 on topic Re: Importing Images
No that hasn't helped either. I now get the following. Is it possible for me to send the login details for you to take a look

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14 years 3 months ago #55548 by nicolas
Replied by nicolas on topic Re: Importing Images
It worked actually... It let the system proceed to the next step.
Apparently, the path that you gave to the import is not correct.
Path is not a folder means that the path is not correct. That's probably why the system wouldn't be able to write in it.

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14 years 3 months ago #55555 by kizza2
Replied by kizza2 on topic Re: Importing Images
Ok I have tried the following, can you please give an example of what i need to be entering

/root/htdocs/photos/dubbovgrafton2
root/htdocs/photos/dubbovgrafton2
/htdocs/images/dubbovgrafton2
/hermes/waloraweb098/b55/pow.vixpix/htdocs/dubbovgrafton2
/root/htdocs/dubbovgrafton2

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14 years 3 months ago #55557 by nicolas
Replied by nicolas on topic Re: Importing Images
You need to enter the absolute path of the folder.
I can't tell you what that is as I don't know your server's folder structure nor do I know how and where you uploaded your images.

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14 years 3 months ago #55566 by kizza2
Replied by kizza2 on topic Re: Importing Images
Hi. Sorry but we are still having trouble identifying our absolute path. Please find attached a snapshot of our file structure. It highlights the folder we wish to use - macarthur2vtamworth2. THe site url is vixpixphotography.com
Are you able to define the absolute path from this information.
THanks

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14 years 3 months ago #55568 by nicolas
Replied by nicolas on topic Re: Importing Images
That's the structure of your website folder.
But that doesn't give any information on the folders in which the website is located on the server.


The simplest will be to enter the relative path of your folder from your website's root directory. So it should be just the name of your folder, without any slashes.

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14 years 3 months ago #55569 by kizza2
Replied by kizza2 on topic Re: Importing Images
Ok. THanks for that. We seem to have gotten a little further by using the relative path of macarthur2vtamworth2. However we now get the following message.

Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 9600 bytes) in /hermes/waloraweb098/b55/pow.vixpix/htdocs/administrator/components/com_hikashop/helpers/image.php on line 390

Any ideas?

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14 years 3 months ago #55576 by nicolas
Replied by nicolas on topic Re: Importing Images
Remove the "image width/height" options that you set in the Files tab of the configuration.
It is apparently trying to resize all your images on the fly and the resources restrictions of your server are too low for that.
The following user(s) said Thank You: loveawake.ru

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14 years 3 months ago #55582 by kizza2
Replied by kizza2 on topic Re: Importing Images
we are still getting the error message after removing the widths and heights. Would we be better transfering away from this server, it seems to have alot of issues

Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 9600 bytes) in /hermes/waloraweb098/b55/pow.vixpix/htdocs/administrator/components/com_hikashop/helpers/image.php on line 390

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14 years 3 months ago #55584 by nicolas
Replied by nicolas on topic Re: Importing Images
Try to do it several times. The images should be imported little by little.
But you could ask your hosting company to increase your memory_limit setting, at least temporarily.

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14 years 3 months ago #55591 by kizza2
Replied by kizza2 on topic Re: Importing Images
Hi. Firstly I would just like to say thankyou for your patience and help. I have been doing a little bit of testing and it appears that the server is dodgy. I was wondering if it is possible to get a copy of hikashop business with a 24hr license on it to run on a new server to make sure it works, once again thanks for your help.

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14 years 3 months ago #55665 by nicolas
Replied by nicolas on topic Re: Importing Images
You can use the package you have and change the URL temporarily in the Your account->Your subscriptions on our website.

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