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user account removal does not remove hika info

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14 years 1 week ago #65684 by SEVMAS
Hikashop does not delete user information in hikashop specific tables when an account is deleted by the administrator. I trust this is a security issue. Regards

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14 years 1 week ago #65886 by nicolas
That works fine on our end. If the user synchronization plugin is unpublished on your website it would explain why it doesn't work for you.

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13 years 11 months ago - 13 years 11 months ago #68891 by SEVMAS
Thank you for your answer. The plugin is indeed activated; however all previous addresses attached to the email address are displayed even after the account has been deleted. Pls advise. Regards
Last edit: 13 years 11 months ago by SEVMAS.

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13 years 11 months ago #68895 by nicolas
Are you using the latest version of HikaShop ?

How do you know that previous addresses are still displayed since you can't display the user addresses without access to his user account ?

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13 years 11 months ago #68903 by SEVMAS
1. Yes I use the last version.

2. I do not understand your question. Again, when an account is deleted, but the email address attached to this account reused with a new account, all previous addresses are displayed. Clearly the database is not deleting some entries attached to the email address. I know because I entered the addresses which are test addresses.

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13 years 11 months ago #68978 by nicolas
How are you deleting the accounts ?
Via the joomla user manager ? Via the hikashop user manager ?
Do you still have an entry for that user in HikaShop/Joomla for that user after deleting it ?

That would help us understand what is going on.

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