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Not being displayed alphabetically...

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12 years 11 months ago #127472 by Dibben
-- url of the page with the problem -- : tradeheatingspares.com/new2/Alpha-Boiler...ts/boiler-parts.html
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.15

Hi, i have sorted the category to display in order of product name which should be alphabetical?

However this is not the case. If you look at these categories they are partially alphabetical then they seem to start over again further down the list. I am not sure what would cause this?

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12 years 11 months ago #127485 by Xavier
Hi,

You probably have a problem in your modifications of the categories listing view.
The categories are well ordered, but they are twice in the list.

So, it can be the modification made, or the way your categories are created.
Can you give us a screenshot of your categories tree ?

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12 years 11 months ago #127491 by Dibben
I think i see what has happened here, in my import file some of the categories have a space before them so i imported like:

product1|category1, category2
product 2|category2, category1

so i end up with two versions of the same category as hikashop is interpreting the space after the comma as a different category to the one with no space..

when it should have been:
product1|category1,category2
product2|category2,category1
with no space after the commas.

Will the quickest way to sort this to be to delete all the products and categories from the site and to re-import all the products? The only problem i have there is that the mass actions isnt able to delete all the products and i think i would have to truncate the table for categories and products via php myadmin? Am i correct in thinking i will also need to purge all of sh404 sef urls and also re build the menus because the ID of the categories may also be different after re-import?

Thanks

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12 years 11 months ago #127614 by nicolas
Yes, I think that the quickest is to truncate the tables in PHPMyAdmin and clear the cache of sh404sef.

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12 years 11 months ago #127673 by Dibben
Ok thanks.

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