products not displaying properly/lyout interrupted

Hi,

We've been populating the products and their variants in the hikashop backend when at some point the layout of the admin product page got totally interrupted, looking at the firebug, the page doesn't pull any CSS style neither scripts so it display bare HTML, that happened yesterday in the front end & back end with one of the categories (Hanging Chairs). What it could be? I would appreciate any help! I attached the screen grab too.

Thanks,
Kashka

-- url of the page with the problem -- : hammocks.ie/hammocksUAT/

Hi,

This indicates a fatal error on the processing of the page. Turn on the error reporting and debug mode options of the joomla configuration and display the page again. You should see an error message at the end of the page explaining what's going on.

Hi Nicolas,

Thanks for that, I followed your advice and switched on debugging.
In the back end I can't see anything, see the screen grab. In the front end I see something odd going on with the price, that started to display like: ****??PRICE_BEGINNING_0??€ 59,00 ****??PRICE_ENDING_0??****
Plus I'm getting a notification at the top of the page:
"undefined offset: 0 in the file mod_hikashop_magiczoom.php. Trying to get property of non-object"
and something wrong with parsing error in language files:
JROOT/language/en-GB/en-GB.mod_icemegamenu.ini : error(s) in line(s) 6
Not sure if any of that has anything to do with the back end product display problem.

Any ideas?

Thanks,
Kashka

hi
i already see that but i put *** in php file to see the what kind of information i ll have beetween the *** .
Do you manage alone the joomla server or does someone else have acces to the php file ?

regard's

Hi Nicolas,

I tried to perform the test payment and after entering test credit cart details I got the fatal error:

hammocks.ie/hammocksUAT/index.php/compon...checkout/step/step-3

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 6358945 bytes) in /hsphere/local/home/oilibear/hammocks.ie/hammocksUAT/plugins/system/debug/debug.php on line 1093

I believe it's all connected with the back end problem, I haven't experienced that before, please advice.

Thanks,
Kashka

Hi,

As far as I can see it's stopping at the display of the image of the first product in your products listing.
It's probably because your server's memory limit is too low and the image of the product too big for the system to be able to load the image in memory in order to generate the thumbnail.
I would recommend to try two potential solutions:
1. Try with smaller images
2. increase the memory limit of the web server in your php.ini

For the checkout error, it's in fact the same, so I would recommend to increase the memory limit parameter.

Hi Nicolas,

It looks like changing the memory limit from 64 to 128 did the trick, having said that when I finalize the transaction I get a script error with the line as per below, attached the screen grab too.
Any ideas?

Script: hammocks.ie/hammocksUAT/media/jui/js/jquery.js:538

Thanks,
Kashka

Hi Nicolas,

Just to add to my post, I checked all the images and there was a few of over 2MB, most are under 100KB though,
Thanks,
Kashka

Hi,

I don't know why that would happen. It means that some javascript is looping on the page, but it could be anything. If you have the debug mode option of the joomla configuration turned on, I would recommend to turn it off as it can be quite resource intensive when processing all the debug data on some pages.

Thanks Nicolas, I disabled debugging and it seems to be fine now.

Thanks,
Kashka