BACKEND ROOT ISSUE

-- url of the page with the problem -- : lockharttactical.com/administrator
-- HikaShop version -- : latest
-- Joomla version -- : 3+
-- PHP version -- :

imgur.com/o3RV9FD

here is a img link.

In the EXPLORER on the left side, you can see that when im in brands, there is NO explorer... it doesn't show me anything. I know it USED to.


If I click on PRODUCT CATEGORIES.. the root is available!
imgur.com/4BCYY7J


On the front end, when i try to display my brands in a "brands listing", it just shows up as ROOT... and i need to click through the options to get to my brands..


front end view: www.lockharttactical.com/brand
First click from homepage to "Shop by manufacters" button on footer.
img: imgur.com/yXzjoXz

second click: Click on root...
It takes you to the sub folders of the root...
Img: imgur.com/k89Dl6u

3rd click: manufacturers to get to the screen to actually show what i was looking for..
Img: imgur.com/sQs4ZBs
URL OF THE PAGE: www.lockharttactical.com/brand/category/10-manufacturer

This LAST part, is what should be displayed AFTER clicking the HOMEPAGE button of "Shop by Manufacturer"

What is wrong with my hikashop

Thanks so much guys. you're the best.

Hi,

I got your phpmyadmin access in order to look at the issue in the database but the access doesn't work. I'm getting a token error message and cannot access the tables of the database.

Have you tried again?

If it still doesn't work. please send me your IP address so that i can ensure its not blocked someone.. but yesterday when i called my hosting company i tried to make sure you could get through..



EDIT** I just tried and its not working for me either.. OMG sorry.

Let us know when the acccess issue is fixed!

IT should be fixed.

please try to login.

let me know what happens.

Thanks.

the server guys said if it gives you the error again, CLEAR all your cookies etc.. and then try again.

thanks!

Data base: Samuel

should be the one...

Indeed, clearing my cookies, I was able to access it. The issue came from the root entry of the hikashop_category table for which the category_type was changed to "product" instead of "root".
I've changed it back.