Search not displaying products

if you make a search in www.cartuchosecoprint.es
for example hp 870c
you click on the result and nothing is displayed.
Same at www.lacestamagica.com
if you search tartas de pañales the address of the breadcrumbs is right but the url is compenet/hikashop....
and nothing is displayed also.

when looking for a product it shows it perfectly but for a category and displaying it its not working

Hi there,

Could you give more information about your hikashop version?
If you have an old version it might be the source of the problem.
You can also try to disable the SEF option in Hikashop and see if it fixes the issue (System>Configuration>Features)

Version is last one 2.3.1
disabled the sef options does not fix the problem in neither of them
also i tried in antoher one and same problem, if you search by category the breadcrumbs seems correct but no product or subcategory is displayed

Hello,
I just tired it on both website, and it worked fine.
Can you go to your "HikaShop products search plugin" configuration page and set the "Itemid" option to the ID of a Category listing content menu which have an associated module, and try it again ?
Thanks.

i´ve already done that see the error.
First go to www.lacestamagica.com
type tartas de pañales (wich is a category same as second option in main menu
click on second option Tartas de Pañales.
As you can see nothing is displayed.

Another example go to
www.pxmilitar.es
search pantalones.
First option, nothing displayed.

Another one go to www.cartuchosecoprint.es
search hp 870c, select HP deskjet 870c
nothing is displayed.

All of those are categories with ones subcategories on them and others products on them.
In all the examples nothing is displayed.
In ItemId for categories i have selected number 125 wich is the category listing menu option, but no result at all.

Hi,

For categories, it's not the products search plugin that you need to configure but the categories search plugin.
You'll also find Itemid options there that you need to fill.
On your first website, I'm getting the URL www.lacestamagica.com/component/hikashop...17-tartas-de-panales
The part component/hikashop in the URL means that no Itemid has been configured in the search plugin or that it is not valid.

Hi Nicolas,
in www.lacestamagica i created a menu and select hikashop category listing wich is id 712
in plugin search categories i select this itemid
same problem.

Same happens in www.cartuchosecoprint.es
wich also has an id assigned but no display

Any Solution please???

Hi,

I've checked the website www.lacestamagica.com and the URL now looks correct:
www.lacestamagica.com/result/Cestas/17-tartas-de-panales
The link correctly contains the alias of the menu 712.
So it should display fine.
I've looked that the HTML of the page and I actually do see the HTML of the products of that category.
So I checked your CSS and I see that you added that CSS:
.hikashop_submodules {
display: none;
}

This CSS effectively hides all the associated modules of menus on your website... And since a category listing menu has its products displayed via an associated products listing module, you don't see the products as they are in that hikashop_submodules div that you removed from the display with CSS.
So it's not a bug of the search, it's just the way you customized the display of your website.
You can add that CSS to avoid the problem:
#hikashop_category_information_menu_712 .hikashop_submodules {
display: block !important;
}

yes, thanks, solved the problem, did not realize why i did hide this...