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Sliding images don't work fine

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11 years 11 months ago #175591 by lacasetta
Sliding images don't work fine was created by lacasetta
-- url of the page with the problem -- : www.lacasettabio.it/negozio-online/piantine
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.27

Hi,
i noticed an issue.
On this page:
www.lacasettabio.it/negozio-online/piantine
If you click on the third one product ( Piantine di peperoncino Bhut jolokia ghost chilli) you have the correct product.
But if you click to slide right with > button you have always the same product.
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #175627 by nicolas
Replied by nicolas on topic Sliding images don't work fine
Hi,

I don't see any navigation arrow on the slider on that page.

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11 years 11 months ago #175656 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
Hi,
here a screenshot
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #175661 by Xavier
Replied by Xavier on topic Sliding images don't work fine
Hi,

That's potentially because of the category assignation.
If the first associated category redirect to another one with the same product and vice versa, it loop.
Please try to change the category ordering on that product page.

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11 years 11 months ago #175924 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
Hi,
all those products have just one category associated.
Here a screenshot
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #175945 by Xavier
Replied by Xavier on topic Sliding images don't work fine
Hi,

Is that product the last one of the "Piantine" category ?
You can see that by filtering on the direct sub elements in the product listing in backend in the Piantine category.

We will need a ftp and backend access to see what's happening, you can provide it via private message or contact form, don't forget to give the url of that topic in the message.

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11 years 11 months ago #176038 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
Hi, the product is the third one.
I'm going to send you the admin access.
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #176179 by Xavier
Replied by Xavier on topic Sliding images don't work fine
Hi,

I have received the backend access but I need too a ftp one ;)

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11 years 11 months ago #176305 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
Hi,
Ok, done
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #176335 by Xavier
Replied by Xavier on topic Sliding images don't work fine
Hi,

I am not able to connect via FTP, authentication failed.

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11 years 11 months ago #176428 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
I'm sorry, you're right! :oops:
I sent you a new private message.
Thanks
my site with Hikashop
www.lacasettabio.it

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11 years 11 months ago #176437 by Xavier
Replied by Xavier on topic Sliding images don't work fine
Hi,

The issue come from the alias of your product with the id "228" which should be displayed when pressing "next" button.
It's alias is the same than "piante-di-peperoncino-piccante-vendita-online" so when pressing next it come back to the same product.

Please change this alias, and it will be ok.
The following user(s) said Thank You: lacasetta

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11 years 11 months ago #176565 by lacasetta
Replied by lacasetta on topic Sliding images don't work fine
Yes,
now it works fine.
Thank you!
:)
my site with Hikashop
www.lacasettabio.it

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