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Problem with add to cart popup on mobile/tablet
11 years 9 months ago - 11 years 9 months ago #183319
by veeco
Problem with add to cart popup on mobile/tablet was created by veeco
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome newest
Hi
When i add items to cart in desktop it will display like
but if its on tablet it will show like
how to change it back to look like desktop?
looks like the popup system are changed recently because in the older hikashop version the mobile/tablet popup is same as desktop
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome newest
Hi
When i add items to cart in desktop it will display like
but if its on tablet it will show like
how to change it back to look like desktop?
looks like the popup system are changed recently because in the older hikashop version the mobile/tablet popup is same as desktop
Last edit: 11 years 9 months ago by veeco.
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11 years 9 months ago #183348
by Xavier
Replied by Xavier on topic Problem with add to cart popup on mobile/tablet
Hi,
There is maybe some css properties in your template which are overriding ours and set the popup size bigger.
Please read that tutorial and add @media queries on small resolutions for this popup. The css properties will require to be present in your template css file as the hikashop css file is not loaded in popups.
www.hikashop.com/support/support/documen...ize-the-display.html
There is maybe some css properties in your template which are overriding ours and set the popup size bigger.
Please read that tutorial and add @media queries on small resolutions for this popup. The css properties will require to be present in your template css file as the hikashop css file is not loaded in popups.
www.hikashop.com/support/support/documen...ize-the-display.html
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11 years 9 months ago - 11 years 9 months ago #183453
by veeco
Replied by veeco on topic Problem with add to cart popup on mobile/tablet
Last edit: 11 years 9 months ago by veeco.
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11 years 9 months ago #183678
by Xavier
Replied by Xavier on topic Problem with add to cart popup on mobile/tablet
Hi,
I just done a fresh install on Joomla 3.3.6 and HikaShop 2.3.4 and I don't have this issue.
So please try to use HikaShop 2.3.4 and update Joomla.
I just done a fresh install on Joomla 3.3.6 and HikaShop 2.3.4 and I don't have this issue.
So please try to use HikaShop 2.3.4 and update Joomla.
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11 years 9 months ago #184084
by veeco
Replied by veeco on topic Problem with add to cart popup on mobile/tablet
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11 years 9 months ago #184116
by Mohamed Thelji
Replied by Mohamed Thelji on topic Problem with add to cart popup on mobile/tablet
Hello,
Without any direct access to your website it will be hard to know from which CSS property your issue is coming, also note that I just tested it on a fresh install and it worked fine.
Without any direct access to your website it will be hard to know from which CSS property your issue is coming, also note that I just tested it on a fresh install and it worked fine.
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11 years 9 months ago #184207
by veeco
Hi, i've uploaded it to server
dxc-server.com/vanilla
how to send you the access info?
Replied by veeco on topic Problem with add to cart popup on mobile/tablet
Mohamed Thelji wrote: Hello,
Without any direct access to your website it will be hard to know from which CSS property your issue is coming, also note that I just tested it on a fresh install and it worked fine.
Hi, i've uploaded it to server
dxc-server.com/vanilla
how to send you the access info?
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11 years 9 months ago #184217
by Xavier
Replied by Xavier on topic Problem with add to cart popup on mobile/tablet
Hi,
You can send the access info via private message or via our contact form.
In both cases, please don't forget to five us the url of that topic.
Please try to edit the values for the option "Add to cart popup size" in Configuration > Main > Cart.
You can send the access info via private message or via our contact form.
In both cases, please don't forget to five us the url of that topic.
Please try to edit the values for the option "Add to cart popup size" in Configuration > Main > Cart.
Please Log in or Create an account to join the conversation.
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