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Problem with add to cart popup on mobile/tablet

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11 years 9 months ago - 11 years 9 months ago #183319 by veeco
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome newest

Hi

When i add items to cart in desktop it will display like



but if its on tablet it will show like



how to change it back to look like desktop?



looks like the popup system are changed recently because in the older hikashop version the mobile/tablet popup is same as desktop
Last edit: 11 years 9 months ago by veeco.

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11 years 9 months ago #183348 by Xavier
Hi,

There is maybe some css properties in your template which are overriding ours and set the popup size bigger.
Please read that tutorial and add @media queries on small resolutions for this popup. The css properties will require to be present in your template css file as the hikashop css file is not loaded in popups.

www.hikashop.com/support/support/documen...ize-the-display.html

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11 years 9 months ago - 11 years 9 months ago #183453 by veeco
Hi

i tried installing hikashop into fresh new joomla



it looks like its from hikashop itself by default

any suggestion?
Last edit: 11 years 9 months ago by veeco.

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11 years 9 months ago #183678 by Xavier
Hi,

I just done a fresh install on Joomla 3.3.6 and HikaShop 2.3.4 and I don't have this issue.
So please try to use HikaShop 2.3.4 and update Joomla.

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11 years 9 months ago #184084 by veeco
Hello I tried it again with newest joomla and newest hikashop





Problems still there



what i want it looks like


Newest Version

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11 years 9 months ago #184116 by Mohamed Thelji
Hello,
Without any direct access to your website it will be hard to know from which CSS property your issue is coming, also note that I just tested it on a fresh install and it worked fine.

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11 years 9 months ago #184207 by veeco

Mohamed Thelji wrote: Hello,
Without any direct access to your website it will be hard to know from which CSS property your issue is coming, also note that I just tested it on a fresh install and it worked fine.


Hi, i've uploaded it to server
dxc-server.com/vanilla

how to send you the access info?

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11 years 9 months ago #184217 by Xavier
Hi,

You can send the access info via private message or via our contact form.
In both cases, please don't forget to five us the url of that topic.

Please try to edit the values for the option "Add to cart popup size" in Configuration > Main > Cart.

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