allowed memory size exhausted

-- url of the page with the problem -- : j3.tuscantriangle.com/index.php?option=c...sole-2006&Itemid=339
-- HikaShop version -- : 2.3.4
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 96 bytes) in /var/www/vhosts/tuscantriangle.com/j3.tuscantriangle.com/libraries/joomla/database/driver/mysqli.php on line 806

I'm getting the following problem:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 96 bytes) in /var/www/vhosts/tuscantriangle.com/j3.tuscantriangle.com/libraries/joomla/database/driver/mysqli.php on line 806

and the php error log file shows:

[Thu Dec 18 20:35:52 2014] [warn] [client 212.159.131.181] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 96 bytes) in /var/www/vhosts/tuscantriangle.com/j3.tuscantriangle.com/libraries/joomla/database/driver/mysqli.php on line 806, referer: j3.tuscantriangle.com/index.php?option=c...name=wine&Itemid=339

Can anyone help please?

Hi,

This probably means that you have too many variants in your product and when HikaShop loaded all the data of all the variants of the product on the page, it hit the memory limit of your web server and thus the processing stopped.
You could of course raise the limit but it's already high enough. The issue is that you shouldn't have that many variants in a product.
You should replace at least some of your characteristics by either options or custom item fields.
You can read more about options here:
www.hikashop.com/support/support/documen...ct-form.html#options
And see an example here:
demo.hikashop.com/index.php/en/hikashop/...ct-page/with-options
For custom fields, you can read more here:
www.hikashop.com/support/support/documen...shop-field-form.html
And see an example here:
With one field here:
demo.hikashop.com/index.php/en/hikashop/...t-page/donation-page

Hi Nicolas,

yes I'm pretty sure adding a load of characteristics to the product caused the problem but I have removed all of them and I am still unable to navigate to that product. The error I posted was from after I removed the characteristics from the product. I'm guessing I will have to delete the product and create it again - frustrating.

I'm struggling to find the feature to fulfill my needs so, if you don't mind, I'll explain what I'm after:

We are going to be selling wines and we want to list various characteristics of the wine we are selling, such as:

• grape variety
• ABV
• Vintage
• Bottle size
• Wine style

So when adding the wine to the system we will provide the relevant information for that bottle of wine using dropdown boxes that have already been prepopulated. We would want the customer to be able to filter according to these characteristics.

See here for example: www.virginwines.co.uk/wines/D'Arcana-Pinot-Grigio/PRD~C05086/

Unfortunately it looks like the features of Hikashop "Characteristics" does exactly what I want except there are just too many.

What do you recommend?

I can't delete the product either, I get the following:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /var/www/vhosts/tuscantriangle.com/j3.tuscantriangle.com/libraries/joomla/language/transliterate.php on line 149


EDIT: I had to go into MYSQL and truncate the products table. ~ Somehow over 33000 of the same product that wouldn't work had been created.

What you want to use is not characteristics but custom fields of the table "product".
Like for this product on our demo website:
demo.hikashop.com/index.php/en/hikashop/.../with-specifications

Lovely, thanks Nicolas, I'll do that.

Is there a way to attach a class to these custom fields? I would like each one to have a separate image before the text.

Tuscan Triangle wrote: Is there a way to attach a class to these custom fields?

The system is already adding individual IDs and classes to custom fields (and their labels), so you'll be able to target them individually, or all together by using placeholders.
Just use your browser console to look up the frontend HTML of the fields once published, then you'll see.

Brilliant, just brilliant. Really couldn't be any happier with Hikashop.

Thanks nicolas and lousyfool