Related Products adding Random Products

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Firefox 36

Hi

I have a site that is adding random products to the related products. 3 related products are added for each product. When the client then checks, sometimes 24 hours later additional products are listed within the related products module.

This has been going on for a while but my client only made me aware within the last couple of days.

Dave

Hello Dave,
What do you exactly mean by :

I have a site that is adding random products to the related products

I didn't totally understood so can you give me more information about it please ?
Thanks.

Hello Mohamed

My client basically adds 3 related products via the admin. The site was then checked and additonal products were being listed.

For instance the Feminine Hygiene Products had 3 items added as related products. FW10 , NCADSST1 & DSL0001. However when the client checked the listing a while later the other products were also present. This has happened with other items too. I cannot see any reason for it.

I have attached a screenshot of that particular product and also the related products module so that you can see the settings.

Dave

Hi,

You must have activated the option "Make product association in both ways" in the HikaShop configuration.
That will automatically add the product to its related products as related products so that they get always linked both ways without having to add the products both ways.

Hi

I think this may have happened even after that option was switched off. It may be a good idea to leave the default as off as this sort of thing can get overlooked when updating Hikashop.

How long has that been available in Hikashop?

I will go back and check the config again and also make some changes to a product and see if that issue reoccurs.

Dave

Hi,

This is available since the 2.3.4 if I remember well, so October.