Automatic changes of stock quantity when ordering

-- url of the page with the problem -- : www.dsgbutiken.com
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.22
-- Browser(s) name and version -- : N/A

Hi,
I have a shop where we have special offers and limited editions of one item per product. Meaning that when that item is sold it should no longer be availanble and get the label no longer in stock.
I have set it up like this now:
docs.google.com/file/d/0B1796ZOMWxCJbzc2...kk/edit?usp=drivesdk
But when someone orders the stock is still on 1 so I have to log in and change the quantity field to 0 every time manually which is very annoying.
What is wrong?
Best regards
Micke

Hi,

Is the option "Update the product stock on confirmed status" disabled ?
By disabling it the stock will be updated once the order is created, if it is enabled so the order status must be a confirmed one.

As far as I can see it is disabled...
docs.google.com/file/d/0B1796ZOMWxCJYnhV...ms/edit?usp=drivesdk
So this mean it should be updated once the order is made?
Then what can be wrong?

Hi,

I don't see why it wouldn't work. it certainly works fine on our end.

What if you enable that "Update the product stock on confirmed status" setting ?
Does it work ?
Do have some automatic CSV import cron or mass action which could reset the quantity to 1 in between the order creation and your check of the product's quantity ?

It works now, thanks!