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11 years 4 months ago #203616 by m.fontana
Wrong product was created by m.fontana
-- url of the page with the problem -- : www.hydradetergenti.com
-- HikaShop version -- : 3.4

Hi,
I've got a problem with two product in my site:
- one is this: hydradetergenti.com/hotel/bagni/product/hydra-wc.html - the url is correct but the product is in another category. I check the two product: the code is different, the alias in different, everything is different but when I click in the product in category page the view of product is different.

- hydradetergenti.com/hotel/vetri/product/lavavetri.html have the same problem.

What can I do?

Thanks

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11 years 4 months ago #203635 by Mohamed Thelji
Replied by Mohamed Thelji on topic Wrong product
Hello,

It's true that when I check your Vetri product listing, the "LAVAVETRI" product isn't listed.

Can you show me some screenshots of how your configured :
- Your "LAVAVETRI" product
- The product listing content menu which have the ID number "544"

Thanks.

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11 years 4 months ago #203818 by m.fontana
Replied by m.fontana on topic Wrong product
Hi,
here the screen.

Thanks.
Matteo

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11 years 4 months ago #203897 by Mohamed Thelji
Replied by Mohamed Thelji on topic Wrong product
Hello,
When I click on the product which have the product code "LC051", it redirect me to the product page of the product which have the code "LC051-C".
Can you show me how you configured the product with the product code "LC051-C" ?
Thank you.

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11 years 3 months ago #204152 by m.fontana
Replied by m.fontana on topic Wrong product
Hi,
here the product config.

Matteo

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11 years 3 months ago #204190 by nicolas
Replied by nicolas on topic Wrong product
Hi,

What if you empty the canonical URL of these products and turn off the "remove categories and products ids from URLs" setting of the HikaShop configuration ? Does that help avoid the issue ?
The following user(s) said Thank You: m.fontana

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11 years 3 months ago #204209 by m.fontana
Replied by m.fontana on topic Wrong product
Hi,
thanks this solve my problem; but the I do turn on the "remove categories and products ids from URLs" settings. If this is turn off everything function, but if is turn on the product redirect to a wrong product, despite the canoncal fiels is empty.

Thanks

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