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[SOLVED] Product Pricing on ACL Groups Not Working
11 years 1 month ago - 11 years 1 month ago #211491
by MSTACE
[SOLVED] Product Pricing on ACL Groups Not Working was created by MSTACE
-- url of the page with the problem -- :
www.naturalbeautyproducts.co.nz/
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
I have set up an ACL group called RESELLER and have also added in special pricing on each product. In the ACL list for that pricing only the RESELLER group is selected.
When someone who is in the ACL group RESELLER logs in to the front end the price on the products is now shown as "FREE". The RESELLER price is not shown and there is a check box where the pricing should be.
On the main price, the ACL group RESELLER is unchecked.
On the 2nd price, the ACL group RESELLER is checked and all others unchecked.
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
I have set up an ACL group called RESELLER and have also added in special pricing on each product. In the ACL list for that pricing only the RESELLER group is selected.
When someone who is in the ACL group RESELLER logs in to the front end the price on the products is now shown as "FREE". The RESELLER price is not shown and there is a check box where the pricing should be.
On the main price, the ACL group RESELLER is unchecked.
On the 2nd price, the ACL group RESELLER is checked and all others unchecked.
Last edit: 11 years 1 month ago by MSTACE.
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11 years 1 month ago #211501
by nicolas
Replied by nicolas on topic Product Pricing for ACL User Groups Not Working
Hi,
I do see the price for that product on your website:
www.naturalbeautyproducts.co.nz/shop-onl...-organic-rosehip-oil
take.ms/xZKYP
Could you provide a screenshot of the settings of that product and of the prices "ACL" for each price so that we can better understand the situation ?
I do see the price for that product on your website:
www.naturalbeautyproducts.co.nz/shop-onl...-organic-rosehip-oil
take.ms/xZKYP
Could you provide a screenshot of the settings of that product and of the prices "ACL" for each price so that we can better understand the situation ?
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11 years 1 month ago - 11 years 1 month ago #211568
by MSTACE
Replied by MSTACE on topic Product Pricing for ACL User Groups Not Working
Since you are a PUBLIC you are seeing the correct PUBLIC price.
Here is the ACL for the first price. This is PUBLIC and is working.
Here is the ACL for the RESELLER price. This is NOT showing to anyone in the RESELLER ACL group.
When a RESELLER logs in, this is what they see. Please note the user in the top right.
Part of the message is hidden for the guests. Please log in or register to see it.
Here is the ACL for the first price. This is PUBLIC and is working.
Here is the ACL for the RESELLER price. This is NOT showing to anyone in the RESELLER ACL group.
When a RESELLER logs in, this is what they see. Please note the user in the top right.
Part of the message is hidden for the guests. Please log in or register to see it.
Last edit: 11 years 1 month ago by MSTACE.
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11 years 1 month ago #211569
by nicolas
Replied by nicolas on topic Product Pricing for ACL User Groups Not Working
Hi,
Please download again the latest version install package on our website and install it on yours. That should add a patch in order to fix that issue with the configuration of the prices ACL not adding the correct data in the database (so you'll have to reconfigure the prices ACL and save the product to see the change)
Please download again the latest version install package on our website and install it on yours. That should add a patch in order to fix that issue with the configuration of the prices ACL not adding the correct data in the database (so you'll have to reconfigure the prices ACL and save the product to see the change)
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11 years 1 month ago #211622
by MSTACE
Replied by MSTACE on topic Product Pricing for ACL User Groups Not Working
Thank you.
The ACL prices are working now.
The ACL prices are working now.
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11 years 1 month ago #211671
by MSTACE
Replied by MSTACE on topic [SOLVED] Product Pricing on ACL Groups Not Working
The site has developed a new problem since installing the latest update from yesterday.
Orders using PAYPAL are no longer responding to the PayPal transaction data.
Orders are going to PayPal OK, and payment is OK, return to the website is OK with: Thank you for your purchase.
But the orders are still left as CREATED.
They do not change to CONFIRMED and the user is not notified that their order is now confirmed.
Yes, I checked the PayPal settings.
This was working prior to this update.
Part of the message is hidden for the guests. Please log in or register to see it.
Orders using PAYPAL are no longer responding to the PayPal transaction data.
Orders are going to PayPal OK, and payment is OK, return to the website is OK with: Thank you for your purchase.
But the orders are still left as CREATED.
They do not change to CONFIRMED and the user is not notified that their order is now confirmed.
Yes, I checked the PayPal settings.
This was working prior to this update.
Part of the message is hidden for the guests. Please log in or register to see it.
Please Log in or Create an account to join the conversation.
11 years 1 month ago #211684
by nicolas
Replied by nicolas on topic [SOLVED] Product Pricing on ACL Groups Not Working
Hi,
I don't see why that would be linked to the install with the next patches.
Between what you had before and after, only bug fixes have been added and nothing relative to PayPal or notifications.
I'd wager it comes from something else.
It will be complex for us to perform the necessary tests on your website as payments are required.
First, try to deactivate the HikaShop payment notification plugin via the Joomla plugins manager and see if that helps.
If not, check the different points listed there and follow the documentation:
www.hikashop.com/support/documentation/i...or.html#notification
I don't see why that would be linked to the install with the next patches.
Between what you had before and after, only bug fixes have been added and nothing relative to PayPal or notifications.
I'd wager it comes from something else.
It will be complex for us to perform the necessary tests on your website as payments are required.
First, try to deactivate the HikaShop payment notification plugin via the Joomla plugins manager and see if that helps.
If not, check the different points listed there and follow the documentation:
www.hikashop.com/support/documentation/i...or.html#notification
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11 years 1 month ago #211879
by MSTACE
Replied by MSTACE on topic [SOLVED] Product Pricing on ACL Groups Not Working
The PayPal notification was turned off.
Working now.
I have seen this happen before after updates were applied.
Working now.
I have seen this happen before after updates were applied.
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