Images not showing after move

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.28

So all files (images and documents) would be in the same place we changed the upload folder to "media/com_hikashop/upload/" and copied all the images to that folder. We deleted the thumbnails folder so all the thumbnails would recreate.

Now no images are showing in the front or back end. I have used firebug to view the path of the image the browser is pointing too. I looked at the path using filezilla and the images are there.

I tried deleting the images from a product and adding them again but this didn't help. Is there somethings I haven't done.

Thanks!

Hi,

You have to be sure that your images are right in the targeting folder ; and also that the files are available for your server (right to read/write) for the web user.
Because if HikaShop can't find the image, it can't create the thumbnail.. And for the moment neither HikaShop or your server can find the product image, like :
astek.website/media/com_hikashop/upload/...ittch_large-rear.jpg

Regards,

I must be missing something because the images are all there and the thumbnails ARE being created. There is a disconnect somewhere that is not showing the images. All the folders are 755 and the files are 644. The image in the link you shared is actually in that folder. What's the best way to share a screenshot from FileZilla showing the structure so you can see if I am missing something.

Hi,

I can't tell you and I don't think that is related to HikaShop.
The link I gave you is the URL of the image ; but it return a 404 page.
So, maybe you have some rewriting rules for your website which does not filter that path ; maybe something else.
But the issue right here is really simple : we want to display a JPG file which is in the server.

We have the URL and it should be just a deal between your web-server and the file.
HikaShop is not in the loop for that.

Regards,