Description in variant won't save?

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.4

Hi, I am having a problem with saving data in a product variant in the 'description' box, on entering the data and saving it does not save? sometimes I cannot even enter the data I have to save and try again?

Hi,

That issue already been submitted few weeks ago and we proposed some patch.
We also released HikaShop 2.6.0 with fixes (plus improvements and new features).

Regards,

Weird I hit the update button and it says I have the latest version of 2.5? I will go to subscriptions and see if it's there.

thanks

Hi Jerome, For some reason I cannot update to 2.6? I have found a thread where someone else had this issue and followed the advice there. On doing this I cannot update either package zip or .gz.

I don't think my server is the issue as it's allowing 5 mins before it's timing out ( I also timed this), there are also no error messages except the time out.

Can you please advise what to do as I need to update products which is currently not possible, it seems the only option I have is to go back to version 2.4?

thanks

Ok managed to resolve this, it appears Firefox is causing the issue somehow? I could not install anything on Joomla without timing out even though I did a few days ago without issues, switched to IE and it installed no problem?

Anyone else having issues with Firefox?

thanks

Hi,

There is no problem with FireFox. It works just fine on our end. The issue is with the restrictions of your web server. The install via FTP allows you to circumvent them, so that's usually the solution we recommend in that case:
www.hikashop.com/support/support/documen...-install.html#errors