Category displays products from another category

-- url of the page with the problem -- : documax.mx/
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6.16
-- Browser(s) name and version -- : chrome 47.0.2526.80 m

On my main category products there are 3 subcategories, each category has diferent products, but when I do click in one of these subcategories it display a product that belong to a different category.

I noticed that the URL address shows something that is not right to me. Let me share these:
documax.mx/index.php/productos/category/13-multifuncionales This link works ok
documax.mx/index.php/productos/category/14-tabloide This link works ok
documax.mx/index.php/productos/tabloide In this link there is not a category, skips into a product A product that is not even in that category

I double check that the "data display" has the right category.

Any help will be very appreciated

Hi,

This means that the "canonical URL" of your category is wrong. Edit your category and remove it and it should work fine.

Sorry, but I misunderstood, what category is the one that I need to edit? and which is the one that I need to remove?
If you give a sample will be great, thanks

Hi,

Let's do it simpler. Turn off the "Force canonical URLs on listings" setting of the HikaShop configuration and that should solve the problem.

Hi Nicolas,

I did turn off "Force canonical URLs on listings", but I still having the same problem

Hi,

So I've done some more digging and it comes apparently from the "tabloide" menu item itself for some reason.
Disabling it fixed the problem.
So I would recommend to delete it and recreate it and see if that helps.

Hi Nicolas, I did what you recommend me but still the issue, I even delete trash menus and change the alias to tabloide-color, what else can I do?

Hi,

Please give us a ftp access via our contact form with a link to that topic in your message.
hikashop.com/support/contact-us.html

That way we will be able to debug this issue.

Hi,

We fixed the issue on your end, and port back this fix on our end too.
Thank you for this report and please confirm that it is correctly solving your issue.

Thanks,

You solved my problem, happy holidays!

Andres Portillo