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Cannot edit views

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9 years 11 months ago - 9 years 11 months ago #254432 by steph3838
Cannot edit views was created by steph3838
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.71 m
-- Error-message(debug-mod must be tuned on) -- : The page you are trying to access is restricted due to a security rule.

Hi,

When I try to edit views I get the same message for all :


On start of the installation I could access them...
any idea what's happening ?

Thanks in advance for your help and advise
Best regards
Stéphane
Last edit: 9 years 11 months ago by steph3838.

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9 years 11 months ago - 9 years 11 months ago #254434 by nicolas
Replied by nicolas on topic Cannot edit views
Hi,

As the error message suggests, the problem is a security rule of your hosting which flags the view edition area as potentially harmful (while it isn't). So you need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.
Last edit: 9 years 11 months ago by nicolas.

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9 years 11 months ago #254471 by steph3838
Replied by steph3838 on topic Cannot edit views

nicolas wrote: Hi,

As the error message suggests, the problem is a security rule of your hosting which flags the view edition area as potentially harmful (while it isn't). So you need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.


Thanks Nicolas !

My hosting company is Siteground, have you ever had this problem with them ?
Thanks in advance for your help
Regards
Stéphane

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9 years 11 months ago #254482 by Jerome
Replied by Jerome on topic Cannot edit views
Hi,

You need to contact your hosting support and tell them how to reproduce the issue so that they can tell you what to do.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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9 years 11 months ago #254658 by steph3838
Replied by steph3838 on topic Cannot edit views
Problem solved with the Hosting Company !

Thanks for your help and advice,
Best regards,
Stéphane

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