Skip to main content

Checkout goes to homepage

More
13 years 3 weeks ago - 13 years 3 weeks ago #126213 by Tahiera
Checkout goes to homepage was created by Tahiera
whiskerworks.com/prop-shop – pick an item and try to check out
-- HikaShop version -- : 2.2.2 business
-- Joomla version -- : 2.5.11
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Safari/Firefox/Chrome
-- Error-message(debug-mod must be tuned on) -- : none

When you enter your info as a guest and click Next, it goes to the homepage.
The same thing happens if you try to log in.

Also, I think this just started happening when I upgraded to 2.2.2.

[img


I used the contact form to send the login info, so feel free to take a look.
Last edit: 13 years 3 weeks ago by Tahiera.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126219 by nicolas
Replied by nicolas on topic Checkout goes to homepage
Hi,

Please download again the 2.2.2 install package on our website and install it on yours and that should fix the problem.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126226 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
I tried this but it didn't fix the issue.

On the cart now and on the pop-up that shows the 'proceed to checkout' button, it now says:
Undefined property: stdClass::$link in/home/whiskerworks/whiskerworks.com/components/com_hikashop/router.phpon line 56

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126235 by Jerome
Replied by Jerome on topic Checkout goes to homepage
Hi,

I update the HikaShop 2.2.2 in order to add a check for this kind of problem.
The link which point to your checkout uses an ItemId (a menu id) which does not really exists.

It could be the "force checkout menu" which was configured with a menu which does not exists anymore (so the menu can't be listed either in the HikaShop configuration) or it could be a link from a page with a wrong itemid.

But the new package avoid this warning message.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126238 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
Thank you for looking into it. I don't see the error message now but still cannot check out.

'Force a menu on the checkout' is set to None.
(I tried setting to a menu from the dropdown list, then reset it to none.)

What should I try next?

' it could be a link from a page with a wrong itemid' <-- How do I solve this? None of the items I have tried work.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126241 by Jerome
Replied by Jerome on topic Checkout goes to homepage
Hi,

In the homepage, I found this link

whiskerworks.com/component/hikashop/prod...3-the-guru?Itemid=18

Because we see "Itemid=18" in the url, it means that it uses a menu which does not exists. Otherwise the "itemId" won't be display in the url and you will have a nice "SEF" url.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126252 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
I tried making a menu (test menu) and adding all the hikashop parts to it, but that didn't fix the problem.

I tried removing the itemid by editing router.php using the instructions here:
developernote.com/2012/05/how-to-remove-...m-url-in-joomla-2-5/

I also tried turning off SEF but it made no difference because the itemid is always there.

What can I do to get rid of it? It only seems to be on HIkashop pages.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126254 by melisari
Replied by melisari on topic Checkout goes to homepage
Hi! This is happening to me too, what can i do to fix the trouble?

I found that the url of the next button in the guest checkout is actually, directing to the homepage, where i can fix this?

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126256 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
Ah that's true on my checkout page as well!

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126325 by Mohamed Thelji
Replied by Mohamed Thelji on topic Checkout goes to homepage
Hi,
And did you done some modification through the "registration" file of your "user" view of your front-end template, through "Hikashop->Display->Views".

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago - 13 years 3 weeks ago #126352 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
I'm not sure, so I replaced it with the default code for registration.php and that didn't fix the issue.

Edit: Is there another view that could be the problem?
Last edit: 13 years 3 weeks ago by Tahiera.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126359 by Jerome
Replied by Jerome on topic Checkout goes to homepage
Hi,

That the link is "empty" it's logical. But when you click on the button, a javascript should be process and validate the form.
Please redownload HikaShop 2.2.2 in order to be sure that you have the latest fixes.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126371 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
I couldn't find the download link again, but I reinstalled the one I tried yesterday, but that didn't fix the issue.

If it's an issue with views, where should I look to fix it?
If it's an issue with itemid, where should I fix that?

Sorry for not knowing, but I'm not sure what steps I should take next to solve the problem.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126380 by Jerome
Replied by Jerome on topic Checkout goes to homepage
Hi,

"My subscriptions" page under "My account".

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126384 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
I downloaded and installed it again, but it did not fix the issue.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126392 by Jerome
Replied by Jerome on topic Checkout goes to homepage
Hi,

I fixed the problem directly in your website by installing a special HikaShop version.
I found some various javascript errors which stop the checkout fields check.
Please confirm me that the problem is right solved for you and I will update the production package with the fix.

Sorry for the inconvenient.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: Tahiera

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126395 by Tahiera
Replied by Tahiera on topic Checkout goes to homepage
Thank you very much, I believe the issue is resolved now! I appreciate your help.

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126399 by melisari
Replied by melisari on topic Checkout goes to homepage
Dear Jerome, feel like i have a similar problem, could you please help me?

www.edaddeoro.com.mx

I just created a special admin user for the access

user: hikashopadmin
password: hikashop

Thank you so much in advance!

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126406 by nicolas
Replied by nicolas on topic Checkout goes to homepage
The version with the fix for that is now online.

Please download it on our website via the menu Your account>Your susbcriptions and install it yourself on your website and you will get these modifications too.
The following user(s) said Thank You: melisari

Please Log in or Create an account to join the conversation.

More
13 years 3 weeks ago #126411 by melisari
Replied by melisari on topic Checkout goes to homepage
Excellent! Thank you!

Please Log in or Create an account to join the conversation.

Time to create page: 0.544 seconds
Powered by Kunena Forum