Invoice is sent before payment
12 years 7 months ago #146895
by Rixters
Invoice is sent before payment was created by Rixters
I have 2 invoice questions...
1. The invoice is sent before the payment has been done. How can I delay the invoice only to be sent after successful payment?
2. In the "system -> E-mails" there are a lot of e-mails. At which point in the payment process are the following e-mails sent:
- Order creation notification
- Order status notification
- Order notification
It is puzzling me a bit...
Thanks in advance!
1. The invoice is sent before the payment has been done. How can I delay the invoice only to be sent after successful payment?
2. In the "system -> E-mails" there are a lot of e-mails. At which point in the payment process are the following e-mails sent:
- Order creation notification
- Order status notification
- Order notification
It is puzzling me a bit...
Thanks in advance!
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12 years 7 months ago #146917
by Mohamed Thelji
Replied by Mohamed Thelji on topic Invoice is sent before payment
Hi,
1. The solution will probably to unpublish the email : Order creation notification
2.
- Order creation notification : at the creation of your order (before the payment)
- Order status notification : each time your order status change
1. The solution will probably to unpublish the email : Order creation notification
2.
- Order creation notification : at the creation of your order (before the payment)
- Order status notification : each time your order status change
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