- Posts: 24
- Thank you received: 0
checkout bugs, steps 'not found'
- gferrell20
-
Topic Author
- Offline
Less
More
15 years 5 months ago #14287
by gferrell20
checkout bugs, steps 'not found' was created by gferrell20
Hi,
I am having a couple issues with shopping cart and checkout in (I believe) a fairy simple configuration of HikaShop. I got this installed in the past week or so and have just about wrapped up setting the site up, but I would like to resolve these issues.
Here is my checkout flow:
cart_coupon,login,payment_shipping,address,confirm_cart_coupon_status_fields,end
There are two scenarios in which I sporadically get a "404-not found" error. I am trying to find the exact steps to reproduce and will post when I do.
404 Scenario 1: I have it configured so when a product is added, the popup dialogue 'continue shopping or proceed to checkout displays'. Sometimes when I click 'add to cart' for a product, this pops up, but its a 404-not found. This is sporadic -has this been seen before?
404 Scenario 2: When I am checking out, sometimes it skips the payment_shipping section which I would not expect it to -it then later asks me to go back and fill in shipping if I try to confirm.
checkout->Auto select default shipping and payment methods --- set to no
checkout->Auto submit shipping and payment methods selection --- set to no
I am configured to 'display checkout progress bar without end'. It seems to be that in this case when some steps are skipped, I cannot click on the progress bar steps to advance to them -when I do, I sometimes get a 404 error.
Nicolas -if you need to see the site, please PM or email me. Thanks for all your assistance!
I am having a couple issues with shopping cart and checkout in (I believe) a fairy simple configuration of HikaShop. I got this installed in the past week or so and have just about wrapped up setting the site up, but I would like to resolve these issues.
Here is my checkout flow:
cart_coupon,login,payment_shipping,address,confirm_cart_coupon_status_fields,end
There are two scenarios in which I sporadically get a "404-not found" error. I am trying to find the exact steps to reproduce and will post when I do.
404 Scenario 1: I have it configured so when a product is added, the popup dialogue 'continue shopping or proceed to checkout displays'. Sometimes when I click 'add to cart' for a product, this pops up, but its a 404-not found. This is sporadic -has this been seen before?
404 Scenario 2: When I am checking out, sometimes it skips the payment_shipping section which I would not expect it to -it then later asks me to go back and fill in shipping if I try to confirm.
checkout->Auto select default shipping and payment methods --- set to no
checkout->Auto submit shipping and payment methods selection --- set to no
I am configured to 'display checkout progress bar without end'. It seems to be that in this case when some steps are skipped, I cannot click on the progress bar steps to advance to them -when I do, I sometimes get a 404 error.
Nicolas -if you need to see the site, please PM or email me. Thanks for all your assistance!
Please Log in or Create an account to join the conversation.
- gferrell20
-
Topic Author
- Offline
Less
More
- Posts: 24
- Thank you received: 0
15 years 5 months ago - 15 years 5 months ago #14291
by gferrell20
Replied by gferrell20 on topic Re: checkout bugs, steps 'not found'
Version: You have the latest stable version : 1.4.8
By the way, I just submitted your contact form with instructions on accessing the site in case you need to (it's not public yet). Thanks!
By the way, I just submitted your contact form with instructions on accessing the site in case you need to (it's not public yet). Thanks!
Last edit: 15 years 5 months ago by gferrell20.
Please Log in or Create an account to join the conversation.
Time to create page: 0.138 seconds