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Adds same item on checkout

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14 years 10 months ago #30156 by diabola99
When I add an item to the cart, proceed checkout and press next the same item in the cart is added and added all over again...

www.bamacher.com/en/shop-a-downloads/

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14 years 10 months ago #30212 by nicolas
Please activate the debug mode in the joomla configuration and try again. Do you get an error message when doing so ?

Did you change the checkout workflow in the configuration of HikaShop? If yes, what do you have ?

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14 years 10 months ago #30222 by diabola99
I did not get any error messages on debug mode

My Checkout process:

cart,login_address,terms,shipping_payment_confirm_cart_fields,end

I can only remove items from the module, if i try to remove (x) items from the checkout page another item gets added

I use Joomla 1.5.25
Hika 1.5.4
Firefox 8 (same issue with IE)

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14 years 10 months ago #30253 by nicolas
I don't see why that would happen.

Could you give a back end access to your website so that we can look at the problem ?

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14 years 10 months ago #30296 by diabola99
Access Data sent as PM today

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14 years 10 months ago #30300 by diabola99
Nicolas, it seems that there is an error with the template or template button...

I changed to other template and it worked fine

It always worked fine, why this error suddenly appears makes me confused

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14 years 10 months ago #30344 by nicolas
It's apparently because of the fact that you had customized views and that you updated and some things changed causing that problem.
The best would be to back up your checkout view modifications in the men Display->Views and remove the customization and reapply them to the new version of the files.

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14 years 10 months ago #30360 by diabola99
Thanks Nicolas for the great support!

Checkout works fine again.

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