- Posts: 35
- Thank you received: 0
Checkout won't direct to Paypal
14 years 7 months ago #39652
by jackie
Checkout won't direct to Paypal was created by jackie
I've just installed my hikashop site, configured and started adding products. Only one glitch. During checkout, I can't get to paypal.
Paypal is configured, it is the only payment option.
After entering address, I click next and the page refreshes. It should redirect to paypal.
What am I missing?
Thanks, guys.
Paypal is configured, it is the only payment option.
After entering address, I click next and the page refreshes. It should redirect to paypal.
What am I missing?
Thanks, guys.
Please Log in or Create an account to join the conversation.
14 years 7 months ago #39834
by nicolas
Replied by nicolas on topic Re: Checkout won't direct to Paypal
Hi,
You have one of the problems mentioned in that FAQ:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Please check each point and you should find your problem.
You have one of the problems mentioned in that FAQ:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq
Please check each point and you should find your problem.
Please Log in or Create an account to join the conversation.
14 years 7 months ago #39836
by jackie
Replied by jackie on topic Re: Checkout won't direct to Paypal
Hi,
I went through all of those points already. Paypal is the only payment option, and it's automatically checked during checkout. The problem is that when I click on 'next', I don't get directed to Paypal to make the payment.
Thanks!
I went through all of those points already. Paypal is the only payment option, and it's automatically checked during checkout. The problem is that when I click on 'next', I don't get directed to Paypal to make the payment.
Thanks!
Please Log in or Create an account to join the conversation.
14 years 7 months ago #39837
by nicolas
Replied by nicolas on topic Re: Checkout won't direct to Paypal
Then you missed one of the points. Please provide a link to your shop and we'll look at your checkout.
Please Log in or Create an account to join the conversation.
14 years 7 months ago #39838
by jackie
Replied by jackie on topic Re: Checkout won't direct to Paypal
Please Log in or Create an account to join the conversation.
14 years 7 months ago #39846
by nicolas
Replied by nicolas on topic Re: Checkout won't direct to Paypal
There is no shipping method displayed on your checkout. That's probably why it's not working.
You should either remove the shipping view from your checkout workflow or properly setup your shipping methods.
You should either remove the shipping view from your checkout workflow or properly setup your shipping methods.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 16
- Thank you received: 0
14 years 6 months ago - 14 years 6 months ago #43465
by Outdoorsman
Replied by Outdoorsman on topic Re: Checkout won't direct to Paypal
I am having the same problem. I have been running in circles to get Hikashop to work. I finally get my payment methods complete, finally got my USPS and UPS User IDs, all moved to production server, everything set up and now it wont redirect to paypal at checkout.
So...I went to the payment options, selected the shipping methods now it tells me I have no payment methods created? WTH? This is getting rediculous. Im going nuts here.
Now I dont see any way to de-select those shipping methods in the payment options plugin.
My Store page is here
So...I went to the payment options, selected the shipping methods now it tells me I have no payment methods created? WTH? This is getting rediculous. Im going nuts here.
Now I dont see any way to de-select those shipping methods in the payment options plugin.
My Store page is here
Last edit: 14 years 6 months ago by Outdoorsman.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 16
- Thank you received: 0
14 years 6 months ago #43476
by Outdoorsman
Replied by Outdoorsman on topic Re: Checkout won't direct to Paypal
UPDATE: I went into the payment plugin options, selected only standard shipping method (not UPS or USPS) then proceeded to create an order. On two occasions I choose different shipping options both UPS and USPS, it still tells me I have no payment methods. I have payment methods configured correctly and I know they are correct, I have used shopping carts before so what can the issue be?
Please Log in or Create an account to join the conversation.
14 years 6 months ago #43477
by nicolas
Replied by nicolas on topic Re: Checkout won't direct to Paypal
From what I can see, you just need to deselect the shipping methods in your paypal plugin options. Just press the CTRL key on your keyboard and click on the shipping methods of the paypal plugin and that will unselect them. Then save and it should work.
Also, I see that you restricted PayPal to the USA zone. So it won't display for other countries. Not sure if that's what you want ?
Also, I see that you restricted PayPal to the USA zone. So it won't display for other countries. Not sure if that's what you want ?
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 16
- Thank you received: 0
14 years 6 months ago #43478
by Outdoorsman
Replied by Outdoorsman on topic Re: Checkout won't direct to Paypal
Ok got past that point finally, thank goodness. That was the last thing I would have figured to be the problem. Now I have a new issue. It directs to paypal but paypal is telling me
"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."
Off to figure this one out. My address I used is valid, been valid for 13 years lol
"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."
Off to figure this one out. My address I used is valid, been valid for 13 years lol
Please Log in or Create an account to join the conversation.
14 years 6 months ago #43480
by nicolas
Replied by nicolas on topic Re: Checkout won't direct to Paypal
You can follow the documentation here:
www.hikashop.com/en/support/documentatio...l-error.html#address
www.hikashop.com/en/support/documentatio...l-error.html#address
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 16
- Thank you received: 0
14 years 6 months ago #43485
by Outdoorsman
Replied by Outdoorsman on topic Re: Checkout won't direct to Paypal
Finally after many long hours I think I got this booger working. I was really getting worried. So far so good thanks Nicolas.
Please Log in or Create an account to join the conversation.
Time to create page: 0.240 seconds