- Posts: 4
- Thank you received: 0
Error while sending XML to UPS. Error code: 110308
14 years 2 months ago #58655
by billg
Error while sending XML to UPS. Error code: 110308 was created by billg
The USA/US zone is set up, chosen correctly in the warehouse section. I'm getting the error message "Error while sending XML to UPS. Error code: 110308. Message: Invalid or unsupported origin country code". I have tried recreating that zone but I still get the same error. Everything seems to be set up correctly so I don't know where else to turn.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58660
by nicolas
Replied by nicolas on topic Re: Error while sending XML to UPS. Error code: 110308
Can you do a screenshot of the UPS plugin options as well as the USA zone ?
Also please make sure hat you selected the United States of America zone and not the United States Minor Outlying Islands.
Also please make sure hat you selected the United States of America zone and not the United States Minor Outlying Islands.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58662
by billg
Replied by billg on topic Re: Error while sending XML to UPS. Error code: 110308
Here are some screen shots, including what I'm seeing in the shopping cart now.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58710
by nicolas
Replied by nicolas on topic Re: Error while sending XML to UPS. Error code: 110308
In the "country" column of the warehouse area, did you check that it was the correct USA zone selected and not the other one ?
That error seems to indicate that the problem comes form there.
That error seems to indicate that the problem comes form there.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58711
by billg
Replied by billg on topic Re: Error while sending XML to UPS. Error code: 110308
Yes it's the correct USA.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58765
by nicolas
Replied by nicolas on topic Re: Error while sending XML to UPS. Error code: 110308
Can you give a back end access to your website via our contact form (please specify the URL of that thread) so that we can check that ?
www.hikashop.com/en/contact-us.html
www.hikashop.com/en/contact-us.html
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58790
by nicolas
Replied by nicolas on topic Re: Error while sending XML to UPS. Error code: 110308
I checked your website and you had selected "United States Minor Outlying Islands" in the country column of the warehouse area of the UPS plugin...
Please try again.
Please try again.
Please Log in or Create an account to join the conversation.
14 years 2 months ago #58792
by billg
Replied by billg on topic Re: Error while sending XML to UPS. Error code: 110308
Oh - I checked all the zones I guess but I missed that column which only displays the first part of the text. Sorry about that and thanks for your help.
Please Log in or Create an account to join the conversation.
Time to create page: 0.250 seconds