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Error, UPS shipping method not working

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13 years 11 months ago #68391 by final12
Hi,

In setting the shipping method UPS, ERROR, not show the shipping rating, only see shipping address and checkout not passed at following step"pay and confirm order" . I have account with UPS, access key and all others access but first test with UPS no passed because no have complete fields for finished the test, I contacted with UPS and I send the source code and credentials, and this have problems. My latest version of Hikashop Businessis. I tired the search in the forum and document and not found nothing about the problem, in the demo website isn't setting the shipping method UPS. This shipping method actually works or not. Someone has used this shipping method and this working correctly.

Thanks

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13 years 11 months ago #68479 by Jerome
Hi,

Yes we have other customers who use the UPS plugin and it works.
Thank you for not opening several threads for the same issue.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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13 years 11 months ago #68488 by final12
I send my plugins configuration

and

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13 years 11 months ago #68491 by Jerome
Hi,

The USA zone have the id 223, not 4557.
It looks like you create new zones and it could be logical that information sent to UPS are not valid.
"No shipping method for your location" indicates that your shipping method is not valid for your current location.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: final12

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13 years 11 months ago #68501 by final12
I change the zones


and


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13 years 11 months ago #68506 by final12

final12 wrote: I change the zones


and




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13 years 11 months ago #68510 by final12
Please Can you see my configuration, I don't solve my problem

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13 years 11 months ago #68518 by nicolas
In your UPS shipping method, all the zone settings need to be set to that 223 USA zone, not to another.
The system cannot link the USA with the id 4557 of your shipping method and the USA with the id 223 of your address. For HikaShop, it's like if you have two different countries which are not related together.
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13 years 11 months ago #68529 by final12
All my zones are setting in 233 but still has problem

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13 years 11 months ago #68530 by final12

final12 wrote: All my zones are setting in 233 but still has problem







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13 years 11 months ago #68546 by final12
I send you my username and password and can you view my problem

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13 years 11 months ago #68565 by nicolas
If the system still says that error, it's because you still have the wrong zone somewhere in there.

I didn't get any username/password from you, so I couldn't check for myself.
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13 years 11 months ago #68569 by final12

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13 years 11 months ago #68570 by final12
I sent it by private email at this time, not before

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13 years 11 months ago #68571 by nicolas
It's working fine.
I just placed an order with the UPS shipping displaying on your website.

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13 years 11 months ago #68576 by final12
many thanks that you did many hours in this problem, I can't resolve that, thanks so much again

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