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price on shipping method

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13 years 10 months ago #74682 by lacasetta
Hi,
i think i found a little bug.
On manual shipping method.
I set minimum price and also maximum price.
The system works only with minimum price.
For example:
minimum price: 15 Euro
maximum price: 99,99 Euro
If i buy 14,50 Euro the system give me notice about minimum and the shipping method does not appear.
If i buy 105 Euro the shipping method with max 99,99 appears on my checkout.
Can you fix that?
Thanks
Tony

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago - 13 years 10 months ago #74693 by Mohamed Thelji
Hi Tony,

It's working fine for me are you :

- Using the last version of Hikashop ?
- Are you talking of the price including taxes and your shipping/payment methods fee ?
Last edit: 13 years 10 months ago by Mohamed Thelji.

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13 years 10 months ago #74740 by lacasetta
Hi,
yes i have the latest version.

I'm talking about this:

Use price per product: No

Minimum price: 15

Maximum price: 99,99

With tax: Yes

Include virtual products price: No

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #74742 by Mohamed Thelji
Ok, Can you try it with the "Include virtual products price" set to YES.

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13 years 10 months ago #74917 by lacasetta
Tried it, but nothing changes.
In the frontend the system displays both modes of payment: the one less than 100 euro and the second one more than 100 euro.

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #75036 by Mohamed Thelji
Ok, It's actually working for me so can you give me a link to your web site ?

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13 years 10 months ago #75115 by lacasetta

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13 years 10 months ago #75261 by Mohamed Thelji
ok, can you give me a temporary access to your back-end by PM ?

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13 years 10 months ago #75417 by lacasetta
I think it is better if you tell me what i have to do because the problem is on the italian side of my site. If you try with english the shipping methods are not the same.
But if you want i can give you the access.

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #75542 by nicolas
Unfortunately, as we can't register on your website (the account isn't activate after registration), we couldn't check the problem.

Please provide a backend access via our contact form and we'll have a look.

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13 years 10 months ago #75547 by lacasetta
Hi,Nicolas
ok!
I sent you tha password

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #75549 by lacasetta
if you need an help now i'm on line too.

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #76408 by lacasetta
Hi,
any news for me?

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #76482 by lacasetta
Hi,
I noticed that you made a test on front-end.
With your user data the system seems to work.
But you have not set the italian post code.
I put it for you.
Now there is the problem.
If you come back to my site (frontend) and go to shopping cart and click on next step you can see the two shipping methods.
For the second method i set 100 Euro on max price. But the system show it even if the purchase is over 100 €
That's the problem!

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #76535 by nicolas
Hi,

We indeed tried to reproduce the problem on your website and I can see now the problem on your website.

However, we cannot reproduce the issue on our end. We will need an FTP access in order to debug the manual shipping methods plugin directly on your website to understand why you're having it displayed on the checkout even though the total price is above the maximum price. Could you provide such access ?

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13 years 10 months ago #76573 by lacasetta
Ok,
i sent it.

my site with Hikashop
www.lacasettabio.it

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13 years 10 months ago #76969 by Jerome
Replied by Jerome on topic price on shipping method
Hi,

I have found your problem.
Your maximum price was : "99,99"
And you have to enter : "99.99".
The maximum price wasn't convert correctly with a colon (and not a point), so it was considered as "0" so it's like there was no limitation.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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13 years 10 months ago #77037 by lacasetta
Replied by lacasetta on topic price on shipping method
Hi,
you're right! Now it works fine.
Thanks a lot!
But i think it is better to insert something to solve it better.
My best!
Tony

my site with Hikashop
www.lacasettabio.it

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