Since update to hikashop 2.0 quite a few bugs

any of the products i added after i updated from 1.6 dont checkout i get the following messages

The cart items combined weight is too big for all the possible shipping methods i get this message if i click force shipping in config

and

No shipping method found if force isnt clicked

all weights are set up and all my old products work fine and still do after the update,

can you help please

www.topgearstockport.co.uk

this is a product which works which i added before i updated
www.topgearstockport.co.uk/2012-08-29-19...uckle-joint-175.html

and this is a product i added after update which wont work
www.topgearstockport.co.uk/2012-08-29-19...art-veeport-pro.html

the support here is shocking really need to sort this as i dont wish to add any more products till i can get them to checkout

ok i made a new product called test which work ok

but as soon as i added Characteristics to the product i got The cart items combined weight is too big for all the possible shipping methods

so im guessing it isnt the update which has caused this but me adding products with Characteristics anyone know where im going wrong?

ok if i turn off Characteristics on a product then it works can anybody help?

Just checking to make sure you have the weights set in each variation and not just on the main product page. If you do not have the weights set in each variation, give that a try first before doing anything else.

How do you set the variation for each characteristic as I don't see anything other than title and alias and the box to add a new variation in characteristics

Do you edit them on the product page ?

Manage the variants through the product page for each product for this particular purpose.

On your product page (click one of your products to manage) you should have a characteristics dialog box something like the screenshot attached. So if your characteristic was "color", you may have five colors for that characteristic. Click the manage variants button and in this scenario you would have five colors listed in the next window. Under the column "code" click the variant to mange all the information for that particular color. Bottom left of screen should be a weight dialog box, enter the shipping weight, choose the appropriate symbol , like lbs. and save this variant, do the same to the other four colors adding the weight for each variant. Of course if you had differernt photos for each variant, add those at the same time so when the user clicks the color they want in this example they will see the product in the correct color.

thank you so much it works, you have saved me so much time thanks thanks thanks