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Shipping Charges not added after logging in
- jimmy the web
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13 years 8 months ago #85955
by jimmy the web
Shipping Charges not added after logging in was created by jimmy the web
It seems that there is a problem when adding products to the cart before logging in.
If you add a product and then go to the checkout then the product is shown with price + tax, but no shipping charge. This is quite correct since at this stage we have not yet logged in and the system does not know where to ship to.
However if you then login and leave the shipping address the same as the billing address shipping is still not added.
If you are logged in before putting any products in the cart then everything works fine and shipping is added correctly.
If you add a product and then go to the checkout then the product is shown with price + tax, but no shipping charge. This is quite correct since at this stage we have not yet logged in and the system does not know where to ship to.
However if you then login and leave the shipping address the same as the billing address shipping is still not added.
If you are logged in before putting any products in the cart then everything works fine and shipping is added correctly.
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13 years 8 months ago #86032
by nicolas
Replied by nicolas on topic Shipping Charges not added after logging in
Please make sure that you're using the latest version of HikaShop. I recall such issue in a previous version of HikaShop.
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- jimmy the web
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13 years 8 months ago #86643
by jimmy the web
Replied by jimmy the web on topic Shipping Charges not added after logging in
Nicolas,
I am using the latest stable version 2.0.0 and Joomla 2.5.7
This problem is particularly bad for first-time buyers who may well add products to the cart before registering.
Well not a problem for the buyers, but for the merchant who will receive an order with no shipping charges added.
Jim
I am using the latest stable version 2.0.0 and Joomla 2.5.7
This problem is particularly bad for first-time buyers who may well add products to the cart before registering.
Well not a problem for the buyers, but for the merchant who will receive an order with no shipping charges added.
Jim
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13 years 8 months ago #86861
by nicolas
Replied by nicolas on topic Shipping Charges not added after logging in
We are not able to reproduce the problem.
Can you provide a link to your shop so that we can see that ?
Can you provide a link to your shop so that we can see that ?
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13 years 8 months ago #86889
by jimmy the web
Replied by jimmy the web on topic Shipping Charges not added after logging in
Hi Guys,
Looks like everything working OK. Perhaps some sort of caching problem on my mobile device. Sorry for the confusion.
Great product.
P.S. with a few minor CSS changes to the views the product works great on iPhone and Android.
Apologies again
Rgds Jim
Looks like everything working OK. Perhaps some sort of caching problem on my mobile device. Sorry for the confusion.
Great product.
P.S. with a few minor CSS changes to the views the product works great on iPhone and Android.
Apologies again
Rgds Jim
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