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Error 500 when changing order status
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15 years 5 months ago #14945
by oracle4you
Error 500 when changing order status was created by oracle4you
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15 years 5 months ago #14953
by nicolas
Replied by nicolas on topic Re: Error 500 when changing order status
Hi,
We don't have such problem on our end. Did you edited the emails of HikaShop ? If so, it could be a problem in the modification you made.
Could you check your php error logs ? You should find there the error message of that page which will help us understand why that happens on your website.
We don't have such problem on our end. Did you edited the emails of HikaShop ? If so, it could be a problem in the modification you made.
Could you check your php error logs ? You should find there the error message of that page which will help us understand why that happens on your website.
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15 years 5 months ago - 15 years 5 months ago #14957
by oracle4you
Replied by oracle4you on topic Re: Error 500 when changing order status
Hi ...
Tnx for the replay
I attached the error log and playing around this problem but nothing ...
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Tnx for the replay
I attached the error log and playing around this problem but nothing ...
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Last edit: 15 years 5 months ago by oracle4you.
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15 years 5 months ago - 15 years 5 months ago #14959
by oracle4you
Replied by oracle4you on topic Re: Error 500 when changing order status
Hi Nicolas
The issue resolved.
PHP ini file was configured with:
log_errors = On
error_log value on the php.ini was without path means that php will write erors on php system wariable path (in my case c:\php)
So i changed to
error_log = "c:\php\some_text_error.txt"
I tried to change the order status and is working perfectly
I don't know if the change of the php.ini values is the reason.
I attached also the php_error log for your review but like i said now is working perfectly.
Best regards and tnx
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The issue resolved.
PHP ini file was configured with:
log_errors = On
error_log value on the php.ini was without path means that php will write erors on php system wariable path (in my case c:\php)
So i changed to
error_log = "c:\php\some_text_error.txt"
I tried to change the order status and is working perfectly
I don't know if the change of the php.ini values is the reason.
I attached also the php_error log for your review but like i said now is working perfectly.
Best regards and tnx
This attachment is hidden for guests.
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Last edit: 15 years 5 months ago by oracle4you.
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15 years 5 months ago #14963
by nicolas
Replied by nicolas on topic Re: Error 500 when changing order status
Thank you for getting back to us on that error.
The problem comes from the fact that some variables are missing on the text version generation code of the status notification email. Thus, PHP want to write these messages in the log of your php but since your log files weren't configured properly it couldn't and you had that 500 error.
We'll fix the variables for next release.
The problem comes from the fact that some variables are missing on the text version generation code of the status notification email. Thus, PHP want to write these messages in the log of your php but since your log files weren't configured properly it couldn't and you had that 500 error.
We'll fix the variables for next release.
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