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Billing adress in plain text mail

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14 years 10 months ago - 14 years 10 months ago #28480 by Fontijn
Hello there,

Some people have there mail clients set to show only plain text.
The problem im facing now is that the billing adress is not working in plain text mode.
It just shows empty same goes for the phone number.

When i turn the mail to html everything works just fine.

Do you know what the problem might be (Using business edition)?

Im using the following code for the order status notification (which is the code i copied from the text order creation mail):
Code:
<?php /** * @package HikaShop for Joomla! * @version 1.5.4 * @author hikashop.com * @copyright (C) 2010-2011 HIKARI SOFTWARE. All rights reserved. * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html */ defined('_JEXEC') or die('Restricted access'); ?> <?php echo JText::sprintf('HI_CUSTOMER',@$data->customer->name);?> <?php $url = $data->order_number; $config =& hikashop_config(); if($config->get('simplified_registration',0)!=2){ $url .= ' ( '.$data->order_url.' )'; } echo JText::sprintf('ORDER_CREATION_SUCCESS_ON_WEBSITE_AT_DATE',$url,HIKASHOP_LIVE, hikashop_getDate(time(),'%d %B %Y'), hikashop_getDate(time(),'%H:%M'));?> -------------------------------------- <?php echo JText::_('SUMMARY_OF_YOUR_ORDER');?> -------------------------------------- <?php echo JText::_('CART_PRODUCT_NAME')."\t".JText::_('CART_PRODUCT_UNIT_PRICE')."\t".JText::_('CART_PRODUCT_QUANTITY')."\t".JText::_('HIKASHOP_TOTAL');?> <?php foreach($data->cart->products as $item){ $price = $item->order_product_price*$item->order_product_quantity; echo strip_tags($item->order_product_name) . "\t" . $currencyHelper->format($item->order_product_price,$data->order_currency_id)."\t".$item->order_product_quantity."\t".$currencyHelper->format($price,$data->order_currency_id)."\n"; } if(bccomp($data->order_discount_price,0,5)){ echo JText::_('HIKASHOP_COUPON').' : '.$currencyHelper->format($data->order_discount_price*-1,$data->order_currency_id)."\n"; } if(bccomp($data->order_shipping_price,0,5)){ echo JText::_('HIKASHOP_SHIPPING_METHOD').' : '.$currencyHelper->format($data->order_shipping_price,$data->order_currency_id)."\n"; } echo JText::sprintf('TOTAL_WITHOUT_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value,$data->order_currency_id))."\n"; echo JText::sprintf('TOTAL_WITH_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value_with_tax,$data->order_currency_id))."\n\n"; $params = null; $js = ''; $fieldsClass = hikashop_get('class.field'); $app =& JFactory::getApplication(); if($app->isAdmin()){ $view = 'order'; }else{ $view = 'address'; } $template = trim(hikashop_getLayout($view,'address_template',$params,$js)); if(!empty($data->cart->billing_address)){ $billing = $template; foreach($data->order_addresses_fields as $field){ $fieldname = $field->field_namekey; $address =& $data->order_addresses[$data->cart->billing_address->address_id]; $billing=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$address->$fieldname),$billing); } echo JText::_('HIKASHOP_BILLING_ADDRESS')."\n"; echo preg_replace('#{(?:(?!}).)*}#i','',$billing)."\n\n"; } if(!empty($data->cart->has_shipping) && !empty($data->cart->shipping_address)){ $shipping = $template; foreach($data->order_addresses_fields as $field){ $fieldname = $field->field_namekey; $address =& $data->order_addresses[$data->cart->shipping_address->address_id]; $shipping=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$address->$fieldname),$shipping); } echo JText::_('HIKASHOP_SHIPPING_ADDRESS')."\n"; echo preg_replace('#{(?:(?!}).)*}#i','',$shipping)."\n\n"; } $fields = $fieldsClass->getFields('frontcomp',$data,'order',''); foreach($fields as $fieldName => $oneExtraField) { echo $fieldsClass->trans($oneExtraField->field_realname).' : '.$fieldsClass->show($oneExtraField,$data->$fieldName)."\r\n"; } if(!$app->isAdmin()){ echo JText::_('ORDER_VALID_AFTER_PAYMENT')."\n\n"; echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER',HIKASHOP_LIVE)."\n\n"; } echo str_replace('<br/>',"\n",JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name));?>

Dear regards,

Fontijn
Last edit: 14 years 10 months ago by Fontijn.

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14 years 10 months ago #28499 by nicolas
Well, that's your problem. You can't just use the code from the order creation email as the $data variable does not contain the same data in both emails (the address information is not loaded for example).
You could try to just empty the text version of that email. HikaShop will try to generate a text version from the html version automatically.

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14 years 10 months ago #28506 by Fontijn
Thank you for your quick response,

Just to make sure im doing the right thing.
You mean that i should press the delete button in the row "delete text adjustment" when i go to System -> Emails ?

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14 years 10 months ago #28507 by nicolas
No. Empty the text version textarea when you're editing the email and save.

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14 years 10 months ago #28508 by Fontijn
Nicolas what a wonderful system that fixed my problem.

Thank you again for the fast and good support.

Dear regards,

Fontijn

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