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Adds same item on checkout
14 years 10 months ago #30156
by diabola99
Adds same item on checkout was created by diabola99
When I add an item to the cart, proceed checkout and press next the same item in the cart is added and added all over again...
www.bamacher.com/en/shop-a-downloads/
www.bamacher.com/en/shop-a-downloads/
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14 years 10 months ago #30212
by nicolas
Replied by nicolas on topic Re: Adds same item on checkout
Please activate the debug mode in the joomla configuration and try again. Do you get an error message when doing so ?
Did you change the checkout workflow in the configuration of HikaShop? If yes, what do you have ?
Did you change the checkout workflow in the configuration of HikaShop? If yes, what do you have ?
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14 years 10 months ago #30222
by diabola99
Replied by diabola99 on topic Re: Adds same item on checkout
I did not get any error messages on debug mode
My Checkout process:
cart,login_address,terms,shipping_payment_confirm_cart_fields,end
I can only remove items from the module, if i try to remove (x) items from the checkout page another item gets added
I use Joomla 1.5.25
Hika 1.5.4
Firefox 8 (same issue with IE)
My Checkout process:
cart,login_address,terms,shipping_payment_confirm_cart_fields,end
I can only remove items from the module, if i try to remove (x) items from the checkout page another item gets added
I use Joomla 1.5.25
Hika 1.5.4
Firefox 8 (same issue with IE)
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14 years 10 months ago #30253
by nicolas
Replied by nicolas on topic Re: Adds same item on checkout
I don't see why that would happen.
Could you give a back end access to your website so that we can look at the problem ?
Could you give a back end access to your website so that we can look at the problem ?
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14 years 10 months ago #30296
by diabola99
Replied by diabola99 on topic Re: Adds same item on checkout
Access Data sent as PM today
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14 years 10 months ago #30300
by diabola99
Replied by diabola99 on topic Re: Adds same item on checkout
Nicolas, it seems that there is an error with the template or template button...
I changed to other template and it worked fine
It always worked fine, why this error suddenly appears makes me confused
I changed to other template and it worked fine
It always worked fine, why this error suddenly appears makes me confused
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14 years 10 months ago #30344
by nicolas
Replied by nicolas on topic Re: Adds same item on checkout
It's apparently because of the fact that you had customized views and that you updated and some things changed causing that problem.
The best would be to back up your checkout view modifications in the men Display->Views and remove the customization and reapply them to the new version of the files.
The best would be to back up your checkout view modifications in the men Display->Views and remove the customization and reapply them to the new version of the files.
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14 years 10 months ago #30360
by diabola99
Replied by diabola99 on topic Re: Adds same item on checkout
Thanks Nicolas for the great support!
Checkout works fine again.
Checkout works fine again.
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