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Product priceshave disappeared
14 years 10 months ago #30810
by Andreas
Product priceshave disappeared was created by Andreas
www.biggerdiamonds4less.co.uk
Hi, Everything has been going ok for the last few weeks however all of a sudden I've noticed that the prices are not showing on the product pages although for items with options the total with options does appear altoughthe total does not seem to inlude the option price. Also when you click to enlarge the picture the screen goes dark but no popup appears. You have to refresh the screen to get back into the site.
I have done nothing for 2 weeks on the products, I expect my client has changed prices etc so I have not idea what is going wrong here.
Any help would be great I don't wish to start digging arouind if it's something obvious that'ds wrong.
Thank you
Hi, Everything has been going ok for the last few weeks however all of a sudden I've noticed that the prices are not showing on the product pages although for items with options the total with options does appear altoughthe total does not seem to inlude the option price. Also when you click to enlarge the picture the screen goes dark but no popup appears. You have to refresh the screen to get back into the site.
I have done nothing for 2 weeks on the products, I expect my client has changed prices etc so I have not idea what is going wrong here.
Any help would be great I don't wish to start digging arouind if it's something obvious that'ds wrong.
Thank you
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14 years 10 months ago #30835
by nicolas
Replied by nicolas on topic Re: Product priceshave disappeared
In the Display tab of the configuration the "show prices" option must have been turned off.
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14 years 10 months ago #30940
by Andreas
Replied by Andreas on topic Re: Product priceshave disappeared
Thanks all working now.
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14 years 9 months ago #31451
by lakesentrance
Replied by lakesentrance on topic Re: Product priceshave disappeared
Using J1.7 (& Essentials) i've noticed similar things happening randomly.
Suddenly my "show prices" was switched off. Easy enough to switch back on.
Shipping options mysteriously have switched off too sometimes. (Force shipping regardless of weight).
Pre-setup options seem to change sometimes when messing around with the Checkout Workflow.
I've found i have to check and re-check most settings in the Configuration when I change the workflow etc.
I like the product though, and the support is excellent.
Suddenly my "show prices" was switched off. Easy enough to switch back on.
Shipping options mysteriously have switched off too sometimes. (Force shipping regardless of weight).
Pre-setup options seem to change sometimes when messing around with the Checkout Workflow.
I've found i have to check and re-check most settings in the Configuration when I change the workflow etc.
I like the product though, and the support is excellent.
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14 years 9 months ago #31468
by nicolas
Replied by nicolas on topic Re: Product priceshave disappeared
That's strange. We never experienced such problems on our end.
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