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Filters strange behaviour

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14 years 1 month ago #61080 by watashi
When I check one of customfield filters, the same row from another customfield filter is also checked.
It is difficult to explain it, therefore I have made a video of the behaviour:
www.youtube.com/watch?v=hjDoklAndOM&feature=plcp

Is it a bug, or I configured filters incorrectly?

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14 years 1 month ago #61138 by nicolas
It might be because of the "dynamic filter" option of your filters. Could you check that it's turned off for each one?

If that doesn't solve the problem, can you do a screenshot of the options of each one ?

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14 years 1 month ago #61173 by watashi
Hi Nicolas,

Thanks for your reply.
Originally these filters were Dynamic. When I discovered the issue, I have set Dynamic to OFF. So, now ALL of my filters are NOT Dynamic.
The issue still persists.

Shall I try to remove existing filters and create them from scratch without Dynamic option?

Actually, in the live shop I would like to keep Dynamic option ON, since I believe it is very much useful for my customers.

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14 years 1 month ago #61256 by nicolas
Hi,

To give you a more precise answer, we would have to look at the options of the filters.
You can always try to remove and recreate them but if you use the same options, you will have the same problems I suppose.

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14 years 1 month ago #61264 by watashi
Hi Nicolas,

Please see attached screenshots.


Backend, Filter 1 settings:



Backend, Filter 2 settings:



Frontend, the issue:

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14 years 1 month ago #61265 by watashi
Oops... Sorry for Russian backend. Here are revised screenshots.. :blink:

Filter 1, Backend:


Filter 2, Backend:

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14 years 1 month ago #61266 by watashi
Hello,

One more screenshot that I suppose may be useful.


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14 years 1 month ago #61391 by Eliot
Replied by Eliot on topic Re: Filters strange behaviour
Hi,

I tried to reproduce this bug but it's working fine here.
Could you please make a screenshot of you custom fields? The bug may come from this or because of the russian characters so I would like to try.

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14 years 1 month ago #61401 by watashi
Hi Eliot,

Screenshot of my custom filters is attached hereto. I have marked the affected custom fields.
Details of these custom fields you can find in above screenshots.

I will also PM backend access to you.


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14 years 1 month ago #61404 by watashi
Oh, I understand. You want to see Custom Fields (not custom filters). Here they are:





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14 years 1 month ago #61907 by watashi
The issue was with cyrillic fonts. Eliot has fixed it for my installation of HS and it will be fixed within next release of HS.
The following user(s) said Thank You: nicolas

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