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Problem cache

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14 years 1 month ago #62152 by Ago28
Problem cache was created by Ago28
Hi,
I have a problem with the data that will be saved and NOT are emptied every time I make a purchase. Joomla offers me 3 options:
cache disabled;
progressive cache;
conservative cache.
In your opinion which of these items must tick? Or is there an additional parameter to be set to within hikashop?
Thank you.

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14 years 1 month ago #62159 by nicolas
Replied by nicolas on topic Re: Problem cache
Hi,

All caching of Joomla should be disabled.

There is also the joomla cache plugin and sometimes a caching option in your template.

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14 years 1 month ago #62306 by Ago28
Replied by Ago28 on topic Re: Problem cache
Hi,
here is what I get. I checked the settings for my cache and is disabled.
1) I continue to insert the last registered user
2) I sum all the products, when my number is 1
Should I get an external pluing to manage the cache maybe. I know recommend something?
Thanks for availability.

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14 years 1 month ago #62427 by nicolas
Replied by nicolas on topic Re: Problem cache
Can you give a link to your shop so that we can see the problem ?

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14 years 1 month ago #62442 by Ago28
Replied by Ago28 on topic Re: Problem cache
Now the site is Offline, maybe send a private msg with the data for the access.
Ok?
bye

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14 years 1 month ago #62580 by nicolas
Replied by nicolas on topic Re: Problem cache
Ok.

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14 years 4 weeks ago #63107 by Ago28
Replied by Ago28 on topic Re: Problem cache
Is there any news for emptying the cache?
thanks

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14 years 3 weeks ago #63313 by Ago28
Replied by Ago28 on topic Re: Problem cache
Nicolas,
to within a week I could not settle the question of the cache.
The joomla cache is disabled, I do not know how.
I tried all possible combinations but with no success.
In a few days I have to put the site online but this problem prevents me.
Help me :(

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14 years 3 weeks ago #63481 by nicolas
Replied by nicolas on topic Re: Problem cache
Hi,

I checked your website and the cache is disabled. Everything looks fine. I've changed the option "Clean cart when order is" to "created" in the configuration of HikaShop and that should avoid the problem.
Can you check ?

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14 years 3 weeks ago #63484 by Ago28
Replied by Ago28 on topic Re: Problem cache
My system cache is disabled.
I do not know if there is any other type of cache that creates problems: (
I do not know what to think.

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14 years 3 weeks ago #63486 by nicolas
Replied by nicolas on topic Re: Problem cache
No I mean, can you check if it's now working for you?

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14 years 3 weeks ago #63489 by Ago28
Replied by Ago28 on topic Re: Problem cache
How can I check? Then when you want to enter the site. Maybe you can find the solution.

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14 years 3 weeks ago #63493 by nicolas
Replied by nicolas on topic Re: Problem cache
Place an order and see if the cart is emptied after the order is paid.

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14 years 3 weeks ago #63495 by Ago28
Replied by Ago28 on topic Re: Problem cache
Then I set up good advice before the paypal payment and then see how it behaves.
And as for recording data? Worth the same thing?

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14 years 3 weeks ago #63682 by Ago28
Replied by Ago28 on topic Re: Problem cache
Hi Nicolas,

How come that even if I do the purchase through bank transfer the data remain?
It 's absurd :( It is becoming my nightmare.

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14 years 3 weeks ago #63684 by Ago28
Replied by Ago28 on topic Re: Problem cache
Why every time I do I register my data always appear:
Name: Maris
Surname: Consulting
Those fields should be blank.

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14 years 3 weeks ago #63860 by nicolas
Replied by nicolas on topic Re: Problem cache
These appear because you are logged on your website.

HikaShop automatically set your joomla name as the name for the address in order to make it easy for you to fill your address.

Normally, your users won't be logged in so they won't see that.

Your website cannot be accessed without being logged in since it is in maintenance. So you actually cannot test a purchase in real conditions.
You should deactivate the maintenance on your website and use another browser to access your website and you will see that it works properly.

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14 years 3 weeks ago #63923 by Ago28
Replied by Ago28 on topic Re: Problem cache
Thanks Nicolas,
now everything works. In other topics I have to ask for details.
Thanks again for helping me.

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