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Address required to confirm order?
13 years 8 months ago #87509
by mcruip
Address required to confirm order? was created by mcruip
HI,
Trying to understand (couldn't find the exact answer anywhere), if the "Address" in the workflow is absolutely required or there's a little issue with this.
The question is that I've removed it, because in fact I don't need any address from the user, and suddenly, the confirmed PayPal payments no longer automatically changed the orders status to "Confirmed", despite the payment was confirmed.
Before removing "Address" from checkout workflow:
Order created -> PayPal payment processed -> Payment confirmed -> Order automatically changed status to confirmed.
After:
Order created -> PayPal payment processed -> Payment confirmed -> Order does not change status to confirmed.
Is this correct by the the default philosophy oh Hika or I'm missing something?
M
Trying to understand (couldn't find the exact answer anywhere), if the "Address" in the workflow is absolutely required or there's a little issue with this.
The question is that I've removed it, because in fact I don't need any address from the user, and suddenly, the confirmed PayPal payments no longer automatically changed the orders status to "Confirmed", despite the payment was confirmed.
Before removing "Address" from checkout workflow:
Order created -> PayPal payment processed -> Payment confirmed -> Order automatically changed status to confirmed.
After:
Order created -> PayPal payment processed -> Payment confirmed -> Order does not change status to confirmed.
Is this correct by the the default philosophy oh Hika or I'm missing something?
M
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13 years 8 months ago #87556
by Xavier
Replied by Xavier on topic Address required to confirm order?
Hi,
That's normal, PayPal require the address.
If there is no address, so the status don't change.
That's normal, PayPal require the address.
If there is no address, so the status don't change.
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13 years 8 months ago #87575
by mcruip
Replied by mcruip on topic Address required to confirm order?
HI Xavier,
Thank you for your quick follow-up. Didn't know about that PayPal requirement, so address back to workflow.
Mario
Thank you for your quick follow-up. Didn't know about that PayPal requirement, so address back to workflow.
Mario
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