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wrong paths for images on checkout page
13 years 5 months ago #101799
by suvrat
wrong paths for images on checkout page was created by suvrat
Hi,
During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png
This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ .
I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist.
Thanks in advance for your help here.
During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png
This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ .
I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist.
Thanks in advance for your help here.
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13 years 4 months ago #101828
by nicolas
Replied by nicolas on topic wrong paths for images on checkout page
Hi,
Please provide a screenshot of the images options of your hikashop configuration.
Please provide a screenshot of the images options of your hikashop configuration.
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13 years 4 months ago #101858
by suvrat
Replied by suvrat on topic wrong paths for images on checkout page
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13 years 4 months ago #101864
by nicolas
Replied by nicolas on topic wrong paths for images on checkout page
You need to configure your "thumbnail width/height" options for the listing thumbnails.
And increase the "product page image width/height" options for the product page main image.
And increase the "product page image width/height" options for the product page main image.
The following user(s) said Thank You: suvrat
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13 years 4 months ago #101875
by suvrat
Replied by suvrat on topic wrong paths for images on checkout page
Nicolas,
Thank you MUCH !
Thank you MUCH !
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