Register step not going further

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8 years 2 months ago #14500

Hi,

Thx for looking into it.

But there is still not much changed. Whenever I fill in the registration form, and click 'register', nothing happens..
And that is the only available button.

What am I doin' wrong?

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8 years 2 months ago #14504

I don't know what you're doing wrong but I just tested again and it worked...
Maybe you should clear the cache of your browser, or try with another browser...

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8 years 2 months ago #14508

So I just tested it with an other browser (IE), and it is the same result.

I go to webshop > piercingswebshop, I chose a piercing and click 'add to basket'.
No I see a screen with a register form, a paymentselection and the basket.

The only available button is 'register' in the registration form. Nothing like 'next' or 'confirm order' or something at the end of the page.
When I fill in the registration form, and clik 'register', then I get a pagereload but nothing is changed on my page. No 'next button' or confirmation message or whatsoever.

Am I expecting something wrong?

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8 years 2 months ago #14522

Are you sure that you're using a new address email each time ?
Because if you're using an email address which already exists, joomla won't accept the registration and refresh the page with an error message.
If you don't see the error message, it could be because of that : www.hikashop.com/support/documentation/6...issues.html#messages

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8 years 2 months ago #14543

that clears up a lot, thx.
Now I have the error messages.

So how do I login instead of register? If I want to order for a second time..

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8 years 2 months ago #14557

You need to activate the login box. There is an option for that in the config under the tab checkout. It's on by default so that means that you must have deactivated it at some point.

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8 years 2 months ago #14630

Great! everything works fine now. thank you very much for the guidance

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