During Checkout neer to press Next Button twice

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8 years 4 months ago #4265

I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end

When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm.

Strange...

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8 years 4 months ago #4272

Do you have the latest version ?
Could you provide the URL of your website so that we can see the problem ?

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8 years 4 months ago #4283

Hi, I have version 1.3.8

My web site address is: www.die-besten-weine-der-welt.de/

The site is in German but I am sure you can navigate to the order process :-)

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8 years 4 months ago #4286

Could you update to the latest version and try again ?
We improved the checkout since 1.3.8 and it should work better.

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8 years 4 months ago #4315

unfrotunately this did not help. I still need to click twice...

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8 years 4 months ago #4354

We need to test that on our end... I'll come back with more info when we find the problem.

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8 years 4 months ago #4441

We made some changes on our end and your case is working fine. We will publish a new release this week with the correction.

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8 years 4 months ago #4893

I have just upgraded to V 1.4.2. but unfortunately the issue is still there... is this the version with the fix?

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8 years 4 months ago #4895

I just tried to place an order on your website and I didn't had to click twice on the next button during the checkout.

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8 years 4 months ago #4899

Very strange... I just tested as well and the problem occurred again. It definitely comes up all the time when I change the radio button with the payment methods and press WEITER = Further. On the 1st checkout step (address confirmation) it only occurs, when I have put something in the cart and go into checkout the 1st time after adding to the cart. The next time I go into the cart the 1st checkout step works fine.

Btw: would you know in which view I would can change the order of displaying image, price and title when displaying all products in a category? I would like to have title at the top, next the image and last the price.

Thanks in advance! Oh, before I forget on the clicking-issue. I use FF 3.6.13... I will try with IE 7 and tell you in a couple of minutes whether I experience there as well.

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8 years 4 months ago #4901

just checked with IE7: behaviour is the same

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8 years 4 months ago #4903

It's normal that if you change the shipping and/or payment method, the view is refreshed to display the change. That's the way the system is designed.
If you want to change that behavior you can read on that thread www.hikashop.com/en/support/forum/3-bug-...xtra-click.html#4620 which explains how to do it for payment methods selection.

You can edit the file listing_img_title of the view product via the menu Display->Views.

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