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Blank votes

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13 years 3 months ago #110507 by Kaffeman
Blank votes was created by Kaffeman
Hi again
I'm getting blank votes in the votes section and I can't get rid of them, delete doesn't work on them.
Seems to me that there is one added each day or perhaps every other day for some unknown reason.
Votes in itself works perfectly.

Looks like there been a few days since the between these new ones though.

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13 years 3 months ago - 13 years 3 months ago #110511 by Mohamed Thelji
Replied by Mohamed Thelji on topic Blank votes
Hi,

Are you getting any error message when you try to delete them ? Can you try it with the Joomla debug mode put ON ?
Last edit: 13 years 3 months ago by Mohamed Thelji.

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13 years 3 months ago #110515 by Kaffeman
Replied by Kaffeman on topic Blank votes
Deleting when Debug is off or on doesn't matter. No error message, nothing.
Another thing, debugging is only visible in frontend, right?

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13 years 3 months ago #110518 by Mohamed Thelji
Replied by Mohamed Thelji on topic Blank votes
No, I think that it's also visible in the back-end, can you send me a temporary back-end access for testing purpose through a private message ? Also, are you using the last version of Hikashop ?

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13 years 3 months ago - 13 years 3 months ago #110520 by Kaffeman
Replied by Kaffeman on topic Blank votes

Mohamed Thelji wrote: No, I think that it's also visible in the back-end, can you send me a temporary back-end access for testing purpose through a private message ? Also, are you using the last version of Hikashop ?

Done and yes, it's the latest, atleast I think so. Joomla havn't told me about any upgrades.
Last edit: 13 years 3 months ago by Kaffeman.

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13 years 3 months ago #110581 by Eliot
Replied by Eliot on topic Blank votes
Hi there,

How did you created these empty votes? Since it's not attached to any product the delete function is having a hard time.
I would advise to delete those entries trough the database while we are look for a solution.

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13 years 3 months ago - 13 years 3 months ago #110583 by Kaffeman
Replied by Kaffeman on topic Blank votes
I didn't create them myself. I have no idea how they got there.
Where can I find them in the DB?
Last edit: 13 years 3 months ago by Kaffeman.

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13 years 3 months ago #110590 by Eliot
Replied by Eliot on topic Blank votes
You'll find them in the table namekey_hikashop_vote.

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13 years 2 months ago #111152 by Razavi
Replied by Razavi on topic Blank votes
I have exactly the same problem.

Empty votes, and I do not know where they come from. When you choose them and try to delete, nothing happens.

I have noticed, that the date for all empty votes is 01/01/1970 01:01:00.

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13 years 2 months ago #111222 by Xavier
Replied by Xavier on topic Blank votes
Hi,

Actually we can't determine from where the problem come.
Thanks to give us more details about your configuration, are you using crons tasks ? Or something else ?
We change some parts of the vote system, it will be available in the next release, it could maybe solve the problem.

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13 years 2 months ago #111368 by Razavi
Replied by Razavi on topic Blank votes
I Actually tink I know why, this happens now....

This never happened before, when everybody was allowed to vote for the product. But after I set the rule to, user must be loged in to vote, this is happening. I think it happens when some one tries to vote and is not logged in, then the system creates an empty vote....

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13 years 2 months ago #111377 by Kaffeman
Replied by Kaffeman on topic Blank votes
Not for me, just tried it and it didn't let me vote but also didn't give me a blank vote in the backend. Has to be something else, atleast for me.

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13 years 2 months ago #111509 by nicolas
Replied by nicolas on topic Blank votes
We just released HikaShop 2.2:
www.hikashop.com/en/support/documentatio...ashop-changelog.html

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13 years 2 months ago #111579 by Kaffeman
Replied by Kaffeman on topic Blank votes
It says I have the latest one, 2.1.3, isn't it released yet?

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13 years 2 months ago #111580 by Eliot
Replied by Eliot on topic Blank votes
We didn't activated the update system yet.
You have to download and reinstall it on our website in your account page.
The following user(s) said Thank You: Kaffeman

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13 years 2 months ago - 13 years 2 months ago #111582 by Kaffeman
Replied by Kaffeman on topic Blank votes
Worked, maybe?
:silly:

CSS editor isn't there but it says it's running the latest edition.

Hmmm
Now I have a dropdown beside the stars. How can I get rid of that?
Seems to me that it's enough to be able to point and click at a star.
Last edit: 13 years 2 months ago by Kaffeman.

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13 years 2 months ago #111585 by nicolas
Replied by nicolas on topic Blank votes
It means that you have a javascript error on the page. Because of that the JS cannot display the stars properly. Please provide a link to that page.

Regarding the CSS editor, you will only see the row numbers if you have the code mirror plugin published and that you turned on the "display row numbers" option of the plugin.

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13 years 2 months ago #111587 by Kaffeman
Replied by Kaffeman on topic Blank votes
www.puterfreak.se/index.php/komponenter/grafikkort/pci-e-amd

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13 years 2 months ago #111588 by Kaffeman
Replied by Kaffeman on topic Blank votes
Ok, now I have the rownumbers but the edit window is soooo small, it's less than half the size of the displaypopup.

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13 years 2 months ago #111590 by Xavier
Replied by Xavier on topic Blank votes
Hi,

I don't see any Javascript error on your website.
Usually the vote script add a display none on the class.

You can add the following css property to hide the dropdown:
Code:
.hikashop_vote_stars .chzn-container{display: none !important;}
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