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Emails have Wrong "Reply To" Address

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14 years 3 months ago #52364 by ELHS
Hello,

My order creation emails and emails to customer are being sent out with the wrong "reply to" email address. I have the "Reply to:" field set to "sales@erielackhs.org" (sans the quotes) put the emails are still being sent out with the Reply to address that I used for my testing. How do I fix this?

Email setting:


Actual email:

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14 years 3 months ago #52421 by nicolas
Hi,

Go in the menu System->Emails, edit the email and change the reply-to email there.

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14 years 3 months ago #52440 by ELHS
Nicolas,

I already have my Reply to set correctly in the System >Emails section. This is what the my first screen shot is showing. I also checked my Joomla Global Configuration settings and configuration.php file and there are no fields for a "Reply email" setting.

The "ELHS Test/Dev Rely to email address is from my development environment. I backed it up with Akeeba Backup and restored it on my production server using the Akeeba Kickstart process.

Paul

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14 years 3 months ago #52496 by nicolas
Your first screenshot shows the Emails tab of the configuration. I'm talking about the menu System->Emails.
www.hikashop.com/en/support/documentatio...p-email-listing.html
www.hikashop.com/en/support/documentatio...shop-email-form.html

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14 years 3 months ago - 14 years 3 months ago #52720 by ELHS
Ah - found it and made the corrections.

Thank you
Last edit: 14 years 3 months ago by ELHS. Reason: spelling

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