where is gone my facebook and vote icones?

Hi,
today i noticed that the facebook and vote on products are desappeared.
You can see on my screenshot.
If you need here the link to my site: www.lacasettabio.it/en/negozio-online/ag...nic-shallot-for-sale
Could you help me please?

Hi

About the share button, please check your server/joomla configuration : About the vote, I don't see which problem you're taking about.

Regards,

Hi Jerome,
thank you for your help.
About the facebook button i asked to my server provider sendig your error message report.

About the vote maybe i have a mistake, i don't remember well, but was there not written someting like vote or else?

It wasn't written as far as I remember. Bu you can add it if you want in the file "show_default", next to the code relative to votes.

Ok, i'm wrong. excuse me.

I tried but i can't be able to save the customization file: when i click on save i have the frontend with an error 404 and the file is not changed

Hi,

I don't understand what you're trying to do.
The view edition is in the backend.

Regards,

I go from my backend to Hikashop component and then click on "display" > "views"
I select the templated assigned for the frontend and then i click on "show_default".
I have a php code.
If i click on "save" i have a service page for the error 404 on the front-end.
I come back on the back-end and ceck the php file i saved and the code is not changed it is the old original code.

Hi there,

Do you have the last Hikashop version? It's 2.2.0.
If yes, please send us a backend access by PM so we'll be able to take a look at it.

Hi,
no, the Hikashop system tell me that "You have the latest stable version : 2.1.3"
I'll look for the update on your site.
I'll tell you later

So, i updated but there is any change.
So i send you your backend access by PM.
You can go to my test site where there is the same issue of my official site.

Hi,

I tried to save the view file on your backend and at the moment I clicked on save I couldn't access anymore the frontend and the backend.
I suspect there is something on your server like a firewall which scans requests and doesn't like that PHP code is passed in the parameters of the form (that's normal since we're editing a php file), and it banned me because of that.

The simplest will be to copy the file from the folder components/com_hikashop/views/product/tmpl/ to templates/YOUR_TEMPLATE/html/com_hikashop/product/ and do the modification directly in the copy of the file (that's what does the view edition system in fact).

I tried via ftp by filezilla and it works.
But i tried to copy like you said me but i have not the com_hikashop folder in my template.
What can i do?
Can i create the new folder?

Hi,

Yes you can create that folder and add the php file inside.
This will override the view.

Yes, it works!
Thanks

Hi,
is there a way to have a translation?
I added this code on the file "show_default":

<?php echo "Votate questo prodotto. <br>";

Hi,

You have to use that code:
And add this line in the translation ovveride part of the language file in Configuration > Languages.
VOTATE_QUESTO_PRODOTTO="Votate questo prodotto. <br>"

Ok, now it is perfect.
Thanks