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<a href= Your purchase couldn't be completed Error
13 years 5 months ago #98562
by willCEC
<a href= Your purchase couldn't be completed Error was created by willCEC
I am getting this error message from Paypal.
I think there is a coding error somewhere between my website and Paypal. The email address is correct.
I can't figure this out, please help!!
<a href=
Your purchase couldn't be completed
Error Message
We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com .
Your purchase couldn't be completed
There's a problem with the merchant's PayPal account. Please try again later.
I think there is a coding error somewhere between my website and Paypal. The email address is correct.
I can't figure this out, please help!!
<a href=
Your purchase couldn't be completed
Error Message
We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com .
Your purchase couldn't be completed
There's a problem with the merchant's PayPal account. Please try again later.
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13 years 5 months ago #98624
by Xavier
Replied by Xavier on topic <a href= Your purchase couldn't be completed Error
Hi,
Which PayPal are you using, PayPal or PayPal Pro ?
Are you sure that the email used is correct, is it a merchant account ?
We don't have other feedbacks on that, and a lot of HikaShop users are using the PayPal plugin.
Which PayPal are you using, PayPal or PayPal Pro ?
Are you sure that the email used is correct, is it a merchant account ?
We don't have other feedbacks on that, and a lot of HikaShop users are using the PayPal plugin.
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13 years 5 months ago #98670
by nicolas
Replied by nicolas on topic <a href= Your purchase couldn't be completed Error
If you're using the component contact enhanced, it has a bug which generate that paypal error because it messes with the email hidden input fields of the PayPal form of HikaShop and it shouldn't.
In that case, remove it or contact contact enhanced support to fix the problem.
If you don't use that component, make sure that you entered a valid paypal email address in the options of the plugin ( you can confirm that with paypal's support ).
If that still is not working, please provide a link to your website so that we can look at the issue.
In that case, remove it or contact contact enhanced support to fix the problem.
If you don't use that component, make sure that you entered a valid paypal email address in the options of the plugin ( you can confirm that with paypal's support ).
If that still is not working, please provide a link to your website so that we can look at the issue.
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13 years 5 months ago #99326
by willCEC
Replied by willCEC on topic <a href= Your purchase couldn't be completed Error
I got in touch with the support team at Contact Enhanced and it's an easy fix.
All you have to do is disable the Mailto2CE plugin.
You'll find it in Extensions :> Plugin Manager :> System - Mail Links to Contact Enhanced
You simply disable the plugin and everything will work as usual
The Contact Enhanced team are working on the problem so I expect this bug won't last too long anyway
All you have to do is disable the Mailto2CE plugin.
You'll find it in Extensions :> Plugin Manager :> System - Mail Links to Contact Enhanced
You simply disable the plugin and everything will work as usual
The Contact Enhanced team are working on the problem so I expect this bug won't last too long anyway
The following user(s) said Thank You: nicolas
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