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invoice pdf is not working anymore
10 years 9 months ago - 10 years 9 months ago #225551
by extreme
invoice pdf is not working anymore was created by extreme
-- HikaShop version -- : last
-- Joomla version -- : last
-- PHP version -- : last
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : non
Hi for the last two years did we use the invoice pdf. It would send an pdf with the order with our confimation email. A week ago out of nowhere and without us changing anything this just stopped. The email still get send but the pdf doesnt.
We waited a week and updated the website, hikashop everything. However the pdf is still not send. So we looked at our settings and all looks ok. We have no idea what to do now. Any tips?
update, we did read somwhere that the pdf should be shown in this map. we checked and its all empty: plugins/hikashop/attachinvoice/attachinvoice/invoices
-- Joomla version -- : last
-- PHP version -- : last
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : non
Hi for the last two years did we use the invoice pdf. It would send an pdf with the order with our confimation email. A week ago out of nowhere and without us changing anything this just stopped. The email still get send but the pdf doesnt.
We waited a week and updated the website, hikashop everything. However the pdf is still not send. So we looked at our settings and all looks ok. We have no idea what to do now. Any tips?
update, we did read somwhere that the pdf should be shown in this map. we checked and its all empty: plugins/hikashop/attachinvoice/attachinvoice/invoices
Last edit: 10 years 9 months ago by extreme.
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10 years 9 months ago #225582
by nicolas
Replied by nicolas on topic invoice pdf is not working anymore
Hi,
Is the PDF invoice plugin still installed and enabled ?
How is it configured ?
Are you still able to print a PDF from the "invoice" button of the backend order edition interface ?
Is the PDF invoice plugin still installed and enabled ?
How is it configured ?
Are you still able to print a PDF from the "invoice" button of the backend order edition interface ?
The following user(s) said Thank You: extreme
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10 years 9 months ago - 10 years 9 months ago #225621
by extreme
Replied by extreme on topic invoice pdf is not working anymore
OK i just found the problem. We walked true your questions and when we used the print button it gave an error message. (We never use this option.) It couldnt find the logo. We changed the link to the logo and everything worked again.
Thanks for the good help as always.
Thanks for the good help as always.
Last edit: 10 years 9 months ago by extreme.
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