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Order status is not updated to confirmed
15 years 1 month ago #22806
by lrazov
Order status is not updated to confirmed was created by lrazov
Hi Nicolas,
I am in process of testing PayPal payment method. When an order is being processed and complete through paypal, the order status in hikashop remains as created and does not update to confirmed.
Any idea as to why this may be happening?
Thank you.
I am in process of testing PayPal payment method. When an order is being processed and complete through paypal, the order status in hikashop remains as created and does not update to confirmed.
Any idea as to why this may be happening?
Thank you.
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15 years 1 month ago #22807
by nicolas
Replied by nicolas on topic Re: Order status is not updated to confirmed
Hi,
Here is a list of possibilities:
www.hikashop.com/support/documentation/3...or.html#notification
Here is a list of possibilities:
www.hikashop.com/support/documentation/3...or.html#notification
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15 years 1 month ago #22808
by lrazov
Replied by lrazov on topic Re: Order status is not updated to confirmed
Thank you!
Looks like one of the listed possibilities are applicable to my case - my website is currently protected.
What options do I have to fully test PayPal process without publishing my website as it's not ready yet?
Looks like one of the listed possibilities are applicable to my case - my website is currently protected.
What options do I have to fully test PayPal process without publishing my website as it's not ready yet?
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15 years 1 month ago #22809
by nicolas
Replied by nicolas on topic Re: Order status is not updated to confirmed
You should forbid registrations in the joomla configuration and remove the htaccess protection. That way, people would see the website but woudl'nt be able to purchase or register. The website need to be accessible so that paypal can notify HikaShop of the payment.
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