- Posts: 30
- Thank you received: 1
Send order confirmation to client
15 years 1 month ago #24346
by waitsee
Send order confirmation to client was created by waitsee
Hikashop business is installed @IIS with ASP.net 2.0.50727.0 and PHP 5.2.6.
Sending emails with rsform pro is working OK.
Sending an order confirmation to client gives an error.
Hikashop says: "Could not instantiate mail function."
How to configure?
How to solve this?
Sending emails with rsform pro is working OK.
Sending an order confirmation to client gives an error.
Hikashop says: "Could not instantiate mail function."
How to configure?
How to solve this?
Please Log in or Create an account to join the conversation.
15 years 1 month ago #24358
by nicolas
Replied by nicolas on topic Re: Send order confirmation to client
You need to configure your email configuration in the joomla configuration.
Please make sure that you're able to send emails with joomla (and not rsform). Then, you should be able to send emails with HikaShop. For example, you can test that with the user account confirmation email.
Please make sure that you're able to send emails with joomla (and not rsform). Then, you should be able to send emails with HikaShop. For example, you can test that with the user account confirmation email.
Please Log in or Create an account to join the conversation.
15 years 1 month ago #24359
by waitsee
Replied by waitsee on topic Re: Send order confirmation to client
Registration and contact via the joomla componentes is OK.
All emails are sent correctly.
Again after buying, same error.
Try it on lekkerspontaanschoolfotografie.nl
Products can be found herehere
All emails are sent correctly.
Again after buying, same error.
Try it on lekkerspontaanschoolfotografie.nl
Products can be found herehere
Please Log in or Create an account to join the conversation.
15 years 1 month ago #24403
by nicolas
Replied by nicolas on topic Re: Send order confirmation to client
Then, you should check the settings in the "mail" configuration of HikaShop.
HikaShop sends the emails using joomla's functions. If you're able to send other joomla emails, it means that it comes from your email server which rejected the email for some reason (encoding not supported, name in the from, etc). I invite you to check these settings with your hosting company so that they can tell you what should be changed so that it works properly with their email server.
HikaShop sends the emails using joomla's functions. If you're able to send other joomla emails, it means that it comes from your email server which rejected the email for some reason (encoding not supported, name in the from, etc). I invite you to check these settings with your hosting company so that they can tell you what should be changed so that it works properly with their email server.
Please Log in or Create an account to join the conversation.
15 years 1 month ago - 15 years 1 month ago #24433
by waitsee
Replied by waitsee on topic Re: Send order confirmation to client
OK thank you.
I found out that setting "Add names" to "No" in the e-mail settings solved this.
I found out that setting "Add names" to "No" in the e-mail settings solved this.
Last edit: 15 years 1 month ago by waitsee.
Please Log in or Create an account to join the conversation.
Time to create page: 0.167 seconds