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item custom fields on free products

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14 years 7 months ago #38659 by Mat
item custom fields on free products was created by Mat
Hi Nic,

It appears to me that a product with a price of zero does not display the custom fields associated with it.

Here are two examples:
1) Price of $1 and shows custom fields
www.nswnationals.org.au/index.php/compon...ashop/product/cid-44

2) Price of zero and won't show custom fields
www.nswnationals.org.au/index.php/compon...ashop/product/cid-43

Also if they buy more than one of the product how do they fill in the custom fields per product?

Thanks,

Mat

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14 years 7 months ago #38660 by Mat
Replied by Mat on topic Re: item custom fields on free products
I'll leave the product set to zero as zero for a day but I'll have to change it soon.

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14 years 7 months ago #38783 by nicolas
Replied by nicolas on topic Re: item custom fields on free products
We don't have that problem on our end.

It's probably something else in the options of the custom field which prevent them to be displayed. Could you do some screenshots of your custom fields options ?

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14 years 7 months ago #38787 by Mat
Replied by Mat on topic Re: item custom fields on free products


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14 years 7 months ago #38788 by nicolas
Replied by nicolas on topic Re: item custom fields on free products
And are both products in that annual conference 2012... category ?

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14 years 7 months ago - 14 years 7 months ago #38792 by Mat
Replied by Mat on topic Re: item custom fields on free products
They are.


Last edit: 14 years 7 months ago by Mat.

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14 years 7 months ago #38933 by nicolas
Replied by nicolas on topic Re: item custom fields on free products
Could you provide a back end access so that we can have a look at the problem directly on your website ?

There must be something wrong somewhere and that would help us figuring it out.

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14 years 7 months ago #38960 by Mat
Replied by Mat on topic Re: item custom fields on free products
done. check your pm.

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14 years 7 months ago #38961 by nicolas
Replied by nicolas on topic Re: item custom fields on free products
I found it. The option "Display 'add to cart' button for free products" of the configuration was turned off.

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14 years 7 months ago #38966 by Mat
Replied by Mat on topic Re: item custom fields on free products
Thanks!!

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