Export CSV

Hi,

I am trying to use the export function under orders, and expected I get the option to download the hikashopexport.csv

However I am not getting a csv file. I have attached an image of what I do receive. The only option that calc presents me with is that of choosing the language, which is currently set to French.

There are definately orders, so that's not an issue.....

kind regards,

Luke

You should not have that problem if you use the latest version. If that's not the case, please update.

Hi Nicolas,

I have tried updating via the backend, but it says that I have the latest stable Business edition 1.5.7

I have attached the file that gets exported for you to see if it helps. I have tried this file on a excel and Calc mac, pc no difference...


kind regards

luke

Change the option "menu position" to "above the content" in the Display tab of the configuration.

tried that. saved, refreshed all download a fresh and still the same....

tried uninstall and re-install. still no luck :ohmy:

Sorry, it's the opposite. Try with "below the title".

youppee! the weekend has started well!!

merci Nicolas! et bon weekend!

Hi,

I have one more question with the export function, but I am not sure if its hika side or spreadsheet side. When I open up an export everything is as it should, except for characters that have accents, for example Le Mesnil Thébault instead of Le Mesnil Thébault. I have opened the file ( I personally use Calc) set to Default - French(France) and a Western Europe(winlatin1) character set.

Does anyone know of a fix for this?

Oh and I imagine that changing the field names to français is hors de question?

thxs

Luke

The column names of the CSV ? They are taken directly from the database. You could always customize them in the export file of the order view via the menu Display->Views but that would require some coding.

For the accents, it indeed comes from your spreadsheet software. When you open it, you usually can select the encoding to use in order to open it. Both excel and openoffice allows you to do that, although for excel, you can't just double click on the file as you have to import it and only then you will see the option screen.