Change which order statuses trigger an email

Hello,

At the moment, when a customer creates a new invoice the system sends them 2 emails. 1 email containing the invoice and another stating the status has been changed to "created".
I want to eliminate the second email. I only need them to get one email, then in future they can get emails when the status changes to something else like confirmed or shipped.

I have checked the system / order statuses and system / emails sections in the back end and I can not find an "off switch" for certain order statuses like "created".
Let me know if there is an easy way around this.
Thanks,

Michael A.

Hello Michael,

I think that the "off swith" that you are searching is in "Hikashop -> System -> Emails" and you'll have to unpublishthe "Order creation notification".

Hope this will help you.

Note that the menu System->Emails is only available in the Business edition.

I see. I have the Business edition, I'll try it tonight.
Thank for your help.

Michael A.