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Add Address button not showing
- bluetonguedesigns
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14 years 4 months ago #50607
by bluetonguedesigns
Add Address button not showing was created by bluetonguedesigns
I see this from time to time, but in this case, I have tried 3 different browsers, and 4 different templates.
At checkout, I login with my admin account for testing, it gives me the Please create or select an address error message, but no button to do so, plus, below, it still asks me to login or create a new user? Latest Basic version of the cart.
Cheers
At checkout, I login with my admin account for testing, it gives me the Please create or select an address error message, but no button to do so, plus, below, it still asks me to login or create a new user? Latest Basic version of the cart.
Cheers
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14 years 4 months ago #50615
by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: Add Address button not showing
Hello,
Do you have the login and address option, in you checkout workflow ("Hikashop -> System -> Configuration -> Checkout") ?
Do you have the login and address option, in you checkout workflow ("Hikashop -> System -> Configuration -> Checkout") ?
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14 years 4 months ago #50685
by nicolas
Replied by nicolas on topic Re: Add Address button not showing
It can happen if you added your own user account account during the checkout in "guest" mode. In that case, HikaShop registered your email as a user without account so when you go to the checkout while logged in, it's not taken into account.
Delete your customer account in HikaShop and then logout/login on your front end and it should resynchronise the user account and hopefully works.
Delete your customer account in HikaShop and then logout/login on your front end and it should resynchronise the user account and hopefully works.
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14 years 4 months ago #50821
by bluetonguedesigns
Replied by bluetonguedesigns on topic Re: Add Address button not showing
Hi, I suspect that this is what it was, I removed the only "user account" and it fixed it straight away, will remember this in the future.
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