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How to handle different sized images

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15 years 8 months ago #6246 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
It looks like the main image is just being resized with CSS and no actual thumbnail file exists.

Ed

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15 years 8 months ago #6247 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
Yes, the thumbnails should be created on the fly and saved in the folder media/com_hikashop/upload/thumbnails. Do you have that folder ? Maybe HikaShop doesn't have the access rights to access it or write into it, or create it ?

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15 years 8 months ago #6248 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
Yes, the folder is there and does contain a few image files for category images that were added through the Hikashop category admin interface, but no product image thumbnails. It seems that when images are uploaded via FTP, the thumbnail creation step is bypassed.

Ed

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15 years 8 months ago #6249 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
I notice in the category edition screen, the image displayed there is from the upload/thumbnail folder, but for the product edition screen, all images displayed there are from the upload folder. Is that the way it should work, or should those also be displayed from the thumbnail folder?

Ed

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15 years 8 months ago #6258 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
The thumbnail images should come from the thumbnails folder.

When you upload the images via FTP, it's normal that the thumbnails aren't created automatically. HikaShop doesn't know that you uploaded them. When you import your CSV, the problem is that creating a thumbnail takes too much resources.
So the thumbnails are checked when displaying the images on the front or back end and at that point, they are generated if the thumbnail option is activated and that the thumbnail is missing.

I don't know why the thumbnails wouldn't be created in your case.

Could you provide an FTP access to your website so that we could put some traces on the display of images and understand why the thumbnails might not be created ?

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15 years 8 months ago #6268 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
Details sent.

Thanks,
Ed

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15 years 8 months ago #6272 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
Please let me know when you are finished using the FTP account. I don't want to leave that password active any longer than necessary.

Regards,
Ed

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15 years 8 months ago #6278 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
Yes. We're still working on it. We fixed the creation of thumbnails on the fly.

However, there is another problem that we're looking at at the moment preventing the images to be displayed correctly on your website.

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15 years 8 months ago #6281 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
The thumbnails seems to display fine now on your main website.
We'll include these modifications in a new version of hikashop that we'll try to do over the weekend (we probably won't change the version number).

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15 years 8 months ago #6284 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
Should there be a thumbnail for each uploaded image? I see 801 files in the upload folder but only 423 in upload/thumbnail.

Thanks for you help on this!

Ed

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15 years 8 months ago #6287 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
They will be created on the fly. So, as long as you don't display the image on a product page, the thumbnail won't be created.

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15 years 8 months ago #6288 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
OK - Will you be needing the FTP access any more for now? I can turn it back on if needed in the future.

Thanks again,
Ed

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15 years 8 months ago #6292 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
Since this is now solved I don't need it anymore.

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15 years 8 months ago #6294 by hdracing
Replied by hdracing on topic Re: How to handle different sized images
Thaks again for your work on this problem. BTW-I left a nice review on JED primarily due to your attention to detail and dedication to your product. I don't remember ever posting a review of any product on there, but you guys certainly deserve it!

Have a great weekend,
Ed

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15 years 8 months ago #6295 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
Thanks.
Good weekend to you too :)

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14 years 4 months ago #52303 by ler@singmuiheng.com
Replied by ler@singmuiheng.com on topic Re: How to handle different sized images
Hi, sorry to reopen this case, i have the same problem as previous note

i upload all images in media/com_hikashop/upload folder

and import all the product including image filename in CSV

but the thumbnail was not genarated, may i know how to fix this?

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14 years 4 months ago #52342 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
Thumbnails are generated automatically when the product listing pages are displayed. The only requirement is that the folder media/com_hikashop/upload is writable.
Also, you can have any number of different size of thubmnails generated now as for each products listing menu or module, you can specify a specific image size.

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14 years 4 months ago #52367 by ler@singmuiheng.com
Replied by ler@singmuiheng.com on topic Re: How to handle different sized images
but in my case it was not genarated

my folder /upload was confirm writable with 755 permission under Suphp

all i must change it to 777 as well?

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14 years 4 months ago #52368 by ler@singmuiheng.com
Replied by ler@singmuiheng.com on topic Re: How to handle different sized images
i did try to resize all my image by bulk resizer and upload it to upload/thumbnail folder via ftp but the shop front still can not show the thumbnail, may i know if i would like to do it via ftp what is the method in the case auto genaration is not successful?

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14 years 3 months ago #52423 by nicolas
Replied by nicolas on topic Re: How to handle different sized images
You can change it to 777 yes. That might help.

If the upload folder is writable to auto generation system works all the time.
There is no upload/thumbnail folder since half a year. Now, you will have one folder per thumbnail size, like that for example: upload/thumbnail_120x240
But the best is to let the system do it's thing automatically...

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