Description and pricing in Charateristics

Hi

I want to have several characteristics to my products. These characteristics don't change a price, I need to know them for manufacturing.

Q1. I have added the characteristic Openning options Open Out and Open In.

When I go to the site the description of the product is missing. I've followed the how to in
www.hikashop.com/en/support/documentatio...html#characteristics
but still have the same problem

I'm using radio button and ID Ordering.

Any suggestions please.

Q2. I have used a discount for the product.
I want to display both the original price and the new offer(discounted) price
I have this already in the products
When I select the characteristic the original price disappears

Is it possible to keep the original price with the characteristic selected?

Many thanks

Richard

Hi,

1. Please give a link to that product page.

2. That should be the case. It might be related to point 1.

Hi Nicolas,

Here is a link

www.prospecjoinery.com/index.php/redwood

The first product has a characteristic of opening. The description has disappeared. The product next to it doesn't have the characteristic added and the description is showing up.

I've just upgraded to Business 1.5.9

Richard

Hi,

Can you give a back end access to your website so that we can look at your settings ?
You can use our contact form to send that along with a link to this thread
www.hikashop.com/en/contact-us.html